Individual Support, Ageing and Disability - Draft 1

CHC33021_Certificate III in Individual Support_Consultation Draft 1

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Qualification description & entry requirements

QUALIFICATION CODE

CHC33021

QUALIFICATION TITLE

Certificate III in Individual Support

QUALIFICATION DESCRIPTION

This qualification reflects the role of individuals in the community and residential setting who work under supervision as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support, working independently and taking responsibility for own outputs within the scope of the job role. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

 

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

 

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

ENTRY REQUIREMENTS

There are no entry requirements for this qualification.

 

32 Comments

"In our experience, the direct entry in to Cert IV Disability has proven to be too high a level for new students. Cert III gives the students a foundation and cert IV builds on that to a more supervisory level. We we recommend Cert III as a pre-requisite for both Cert IV Ageing and Disability"

Karen Voce 12.03.2021 03.34PM

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HAC

"I also agree, the separate specialisations have important differences "

Karen Voce 12.03.2021 03.29PM

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HOME AND COMMUNITY CARE

"Given that aged care services typically commences when the person is at home, I am concerned that the specialization of home and community care will be discontinued. The skillset of working in this environment requires a person to work unsupervised, in a space that is not purpose built for ageing, care is often for other household members and not just for the “client”, their car becomes their workplace and as does the client’s home. They enter the home at all hours, and they are vulnerable as no client or their household is required to provide a National Police Certificate which discloses their history. Dementia Care in the home and community can not be compared to a memory support unity. It can be a 4 hour service with a person with a dementia diagnosis and the task is to take them out of the home for social support (garden centre, shopping centre, coffee shop etc). The worker is required to have suitable skills and experience for this care and social support. The activities that may be available in a memory support unit have be adapted for home and workers may be required to provided these resources. They also want the client to remain engaged so will do tasks like cooking, gardening and household tasks. The removal of home and community support services CHCHCS001 is a failure to recognise the diversity of tasks, care requirements and most importantly how to support an ageing person to remain safely and independently at home. Often the worker is relaying to client care coordinators changes in care needs, family relationships and health problems. Family members of the client directly give instructions, seek additional support and respite from the workers also. Workers must have appropriate skills to respond to incidents including entering a home to find the client unresponsive. When this occurs they are involved directly with emergency services, arriving family members and neighbours, securing the home environment etc. This incident highlights the demands and training needs for home and community care. Home and community care must not be lost to the training requirements of caring for older person within a facility. "

Maria Nye 12.03.2021 02.46PM

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1 Reply

"totally agree"

Christine Odewahn 12.03.2021 02.57PM

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Entry Requirements

"Currently there are no entry requirements for anyone wishing to undergo a Certificate III in Individual Support. At a minimum an LLN assessment should be completed prior to entry with a minimum level of English proficiency required. The recently released Royal Commission into Quality and Safety in Aged Care Final Report in Recommendation 77, on a national registration scheme for the personal care workforce, stated that minimum levels of English language proficiency should be required. Lower-level oral communication skills are barriers to building and maintaining positive and respectful relationships and in reporting signs of abuse or neglect. People enrolling into the Certificate III should also be required to hold a current First Aid Certificate and Infection Control. Many of these workers will go on to provide support to people who will have chronic and complex health conditions residing in various settings e.g., residential aged care facilities, groups homes, hostels, semi-independent units or private residences or provide in home care services to people who are living on their own. Infection control principles and use of personal protective equipment (PPE) will assist in maintaining current health status and preventing infection spread. First Aid will enable rapid recognition and treatment of conditions such as management of sprains and fractures as a result of falls, wounds, burns, choking incidents and cardiac, respiratory conditions. The HLTAID011 Provide First Aid certificate must be requalified every three years, whilst the HLTAID009 Provide CPR award must be updated yearly to remain up to date. Students do not need to have an in-depth understanding of health conditions but should know how to administer CPR, apply first aid to wounds and burns and manage strokes and other conditions. If not considered as an entry requirement then students should be required to obtain their First Aid certificate and infection control during the course, in addition to core and elective subjects, as a requirement for graduation. "

Samantha Edmonds 12.03.2021 12.56PM

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1 Reply

"LLN is important and should be a pre requisite"

Karen Voce 12.03.2021 03.42PM

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Royal commission

"I find it strange that the course is being opened up now for comment without waiting for the results of the commission and ensuring that the content reflects the way we will be moving forward in this area. Perhaps it can be put on hold until it is a true reflection of the changes needed in the industry."

anne tierney 12.03.2021 11.15AM

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2 Replies

"We have given the same feedback - it should be changed to incorporate any findings"

Karen Voce 12.03.2021 03.41PM

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"Agreed - it is a concern that we are commenting specifically now when the commission may have outcomes that we have not accounted for in the package specific to what may be mandated. It is so important to get this review right we need to incorporate outcomes from the commission with the feedback we have now"

Amanda Barrett 12.03.2021 06.42PM

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Relationships of trust missing

"FUNDAMENTAL TO THIS QUALIFICATION IS THE ABILITY TO DEVELOP AND MAINTAIN RELATIONSHIPS OF TRUST. THE CURRENT DESCRIPTION DOES NOT MAKE THIS CLEAR ENOUGH. WE RECOMMEND ‘SOME THEORETICAL KNOWLEDGE OF PERSON-CENTRED CARE’ SHOULD BE AMENDED TO READ: ‘A FOCUS OF THIS QUALIFICATION IS THE ABILITY TO BUILD AND MAINTAIN RELATIONSHIPS OF TRUST, TO COMMUNICATE EFFECTIVELY WITH A WIDE RANGE OF PEOPLE AND SOME KNOWLEDGE OF THE CONCEPTS AND PRACTICES REQUIRED TO PROVIDE PERSON-CENTRED SUPPORT’. “AGED CARE IS ALL ABOUT PEOPLE, AND RELATIONSHIPS ARE THE FOUNDATION OF ALL HUMAN ENGAGEMENT. HIGH QUALITY CARE REQUIRES SOCIAL CONNECTION AS WELL AS PROFESSIONAL HEALTH AND PERSONAL CARE. STRONG RELATIONSHIPS BUILT ON DIGNITY, TRUST AND RESPECT ARE CENTRAL TO PHYSICAL AND EMOTIONAL WELLBEING. SUCH RELATIONSHIPS MAKE A HUGE DIFFERENCE TO OLDER PEOPLE’S HAPPINESS, QUALITY OF LIFE AND CARE OUTCOMES. WE HAVE, THEREFORE, DEFINED HIGH QUALITY AGED CARE IN TERMS NOT ONLY OF CLINICALLY SAFE CARE, BUT ALSO OF CARE THAT IS DESIGNED TO MEET THE SOCIAL AND PSYCHOLOGICAL NEEDS AND ASPIRATIONS OF EACH PERSON RECEIVING CARE” REFER TO THE ROYAL COMMISSION REPORT, P.32 THE COURSE SHOULD ALSO PROVIDE THE OPPORTUNITY TO REFLECT ON ATTITUDES TO AGEING, AND THE INTRINSIC WORTH OF OLDER PEOPLE IN OUR SOCIETY. "

Ilsa Hampton 11.03.2021 05.13PM

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Separate the courses

"There appears to be a view from stakeholders that disability sector work is more about “care” (medical model) and stakeholders seem to be drawing strong parallels with the skills and competencies required as part of Aged Care work. Therefore they see no problem with linking the two courses / sectors. This is not consistent with disability related legislation(s), NDIS principles, numerous Government reports and requirements of work in the sector. The critical skills and competencies required by workers in the disability sector should primarily reflect the principles of empowerment, community inclusion, skills development, independence and living a life of full inclusion in the mainstream of the community. This is very different from the skills and competencies required by workers in Aged care. The two courses should be completely separate and there should be no prerequisite course. Certificate IV in Disability should be retained as a stand alone qualification and strengthened in relation to these important skills and competencies. "

Wendy Simpson 09.03.2021 02.06PM

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2 Replies

""I concur with Wendy's comment. There is a real problem with linking these two sectors. Aged Care is still a highly institutionalised sector even if there are some attempts to move away from the medical model. Certificate IV in Disability should remain the entry level qualification for disability work (no prerequisite). A large amount of disability work occurs through self management (over 30%) with many participants making individualised arrangements with disability workers. This is increasing every quarter. We require a certificate that can produce independent, autonomous workers who can work confidently in these flexible/individualised arrangements. The Certificate III does not provide this - and the likelihood of students undertaking both qualifications would be low.""

Lisa Harris 10.03.2021 11.26AM

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"Agree Wendy. The clinical focus of aged care would necessarily marginalise the knowledge and skills of the disability sector which are based on an understanding of the social construction of disability. Any understanding of the social construction of aged care is very much peripheral to what the aged care sector does, whereas the social construction of disability underpins everything we do, all the skills and knowledge, used in the disability sector. Connecting the two sectors as the training package is doing fails to understand this critical difference in the knowledge base, and therefore, in the skills. ""

Paul Sinclair 11.03.2021 02.24PM

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reducing double up of knowledge

"I agree there is a lot of double up and not necessary if delivered correctly I also believe in the same tone that we have sufficient on abuse if delivered well,this is addressed in so many units I do feel across all units we need revision and review and just because a person is competent at a point in time does not mean they retain that knowledge We have many class reviews and Mandatory reporting is always one . "

Jane-Ellen Mountford 03.03.2021 04.32PM

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Cert III in Individual support - Disability

"I work in a Disability participant based organisation mainly Physical Disabilities in the Participants own homes. I believe that Assist clients with Medication should be a core subject as this is an essential training requirement for most of our support staff. You would think in this NDIS age that Responding to Suspected Abuse also should be in Core as well as Support Community participation & Social including. "

Jo Hebditch 03.03.2021 10.21AM

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5 Replies

"Disability is a lot different from Aged Care - as many staff in Aged care will not do medications - the RN onsite will always do this. "

Jennifer Allaway 08.03.2021 01.47PM

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"Until we have scope of practice and regulation insitu I am not in favour of ANY CERT III or IV having anything to do with medication. I have seen way too often Cert III giving out medications and they can not even follow the 7 R's rules of medication. Yes they check the back of the blister or dosette pack, see there is 4 medications and they ASSUME those are the 4 medications within the pack..well guess what pharmacists make mistakes and unless your meds and can determine which is what DON'T give them out. As for checking insulin, nebulisers etc it is a RN Div 2 med endorsed minimum level, not CERT III or IV."

Cheryl Durston 08.03.2021 07.23PM

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"The current Medication units levels are too high, it is nearly impossible to assess Cert III & IV students unless they already work in industry, so to have it as a core would be very difficult to achieve from an RTOs perspective. The HLT focus is also too medical for the level of Assistance that Cert III & IV staff should be managing. A new unit that better reflects the industry needs would be more appropriate, and as an elective (or Skill Set)"

Karen Voce 12.03.2021 03.52PM

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"Not sure about it being core but it is a key unit that needs addressing. As it is an HLT Unit difficulty is that it is not fit for this sector and has specific challenges in its ability to be delivered and assessed in the CHC context. A specific CHC unit should be developed or consideration of the new unit developed by DET in Victoria could also be reviewed for suitability (Note that this has been consistent issue and significant feedback has been provided over a number of years and not yet resolved)"

Michael Stanley 12.03.2021 03.56PM

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"I tend to agree in principle, but if they insist on having it as a Cert III level, the unit needs to be more reflective of the needs (with strict parameters). Having Nursing staff to support meds in a Community environment is logistically difficult which is why it's given to support staff to manage."

Karen Voce 12.03.2021 03.57PM

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Pre_requisites

"I believe Infection Control and Communicate Effectively should be prerequisites for any qualification in our current world. Cultural Diversity and Working Ethically should also be standard prerequisites."

Christine Odewahn 19.02.2021 04.18PM

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Assessment criteria throughout

"Consider adding a strict requirements to all core units to include 'on-site assessment by the RTO's trainer who physically visits and observes the candidate in a real workplace'. This doesn't mean that all aspects need to be assessed on-site, or that simulation is not permitted, but it ensures all providers actually send an assessor to see the student which many do not purely for cost cutting reasons. Site visits are essential to the candidate's professional development and continual improvement. I believe very similar rules have been introduced in early childhood, SAEC and education support courses (yet to be confirmed at the time of writing this). Note that the assessment criteria needs to be very strongly worded as some RTOs will use any lackadaisical wording to claim a site visit is not legally required, and the regulator will have no choice (as is often the current case) but to agree."

Adam Green 16.02.2021 04.28PM

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1 Reply

"I agree that some observation in the workplace is required, however it is not appropriate (or safe) for strangers to visit some locations and it is first and foremost a person’s home. "

Rebecca Hankin 05.03.2021 10.50PM

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General recommendation

""My previous experience with this qualification is that it is very adult/aged orientated. However, children also have disabilities, disorders and difficulties - yet the course actually prevents providers from delivering this to school staff because of the requirements embedded in the UoCs. It would be great if teachers, teacher aides, special needs workers etc. could do this course to boost their skills, and be able to do it in a school environment with children. While the Edu. Support courses do have some units in this regard, they are not specifically focused on disabilities and I feel that many school-based staff would enrol in this course if they had the opportunity. I recommend developers consider hiring a teacher in order to briefly ensure that all aspects of the course can be trained and assessed in the school environment. This would mean removing or amending references to 'home' etc.""

Adam Green 16.02.2021 04.11PM

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1 Reply

"Good point! "

Rebecca Hankin 05.03.2021 10.51PM

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entry requirements

"After everything that has come out of the royal commission, there should absolutely be some entry requirements eg A suitable starting level of LLN such as being able to complete very basic documentation and some form of demonstrating the appropriate aptitude for this industry"

Fiona Thollar 16.02.2021 07.43AM

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6 Replies

"In order to build a workforce of quality staff, would an essential start point be outlining a minimum level for the ability to read and write English and comprehending tasks? This would aid in reducing errors and lend to the increase in continuous quality support."

Cheryl Reid 16.02.2021 08.45AM

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"I agree with Fiona - there needs to be a minimum LLN requirement as workers are required to complete progress notes and legal documents including medications charts and incident reports"

Sharyn Norie 16.02.2021 12.32PM

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"Absolutely!!!"

Cheryl Durston 19.02.2021 01.19AM

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"Prerequisite -LLNP, anatomy and physiology, normal physiological changes associated with ageing, infection control and use of PPE, legislation i e standards of aged care and charter of rights. Until the student has a firm grip of these then it is useless for them to pursue other units as these are the BASICS of support. Aged care needs to move away from the medical model and focus on HEALTHY AGEING and reducing the stigma of ageism. Empowerment, dignity of care, dignity of risk, person centred approach, diversity and choice needs to be the focus."

Cheryl Durston 24.02.2021 08.04PM

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"I totally agree with Fiona - there has to be some minimum requirements for LLN. Once qualified, students need to complete documentation that is relevant to the client and the support they are to receive. This documentation needs to be readable and make sense otherwise the client may not receive the correct support"

Victoria West 04.03.2021 04.32PM

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"Agree with having a minimum LLN level "

Rebecca Hankin 05.03.2021 10.52PM

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Packaging rules

PACKAGING RULES

13 units must be completed:

 

  • 9 core units
  • 4 elective units from the list below, consisting of:
    • at least 2 units from those units listed under Group A or B
    • the remaining units from any of the Groups A, B or C below. The units selected must be relevant to the work outcome.

 

Any combination of electives that meets the rules above can be selected for the award of the Certificate III in Individual Support.

 

Where appropriate, electives may be packaged to provide a qualification with a specialisation as outlined below.

 

Packaging for Specialisations:

All group A electives must be selected for award of the Certificate III in Individual Support (Ageing).

All Group B electives must be selected for award of the Certificate III in Individual Support (Disability)

All Group A and all Group B electives must be selected for award of the Certificate III in Individual Support (Ageing and Disability).

 

The units selected must be relevant to the work outcome. 

7 Comments

differnt streams and selelction of electives

"I think that excluding the ageing,home and community stream does not take into account that there is a growing trend towards care within a residents home. Many organisations are seeking staff with home and community skills realted to aged care that is not always related to residential care. when selelcting electives, there is no option to be able to selelct elelctives from any other TP. In the current TP you can select up to 2 units from an approved TP. again limiting especially if this qualifcation is current over a number of years where some imported elelctives may address changes in the industry that are not evident when it is first develop. It limits qualification development where practices may be indicating a change of skills needed in an ever changing industry. "

Rosalie Duke-Stanley 10.03.2021 10.15PM

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Duplication of content

"I see quite a bit of duplication in some of the content in a number of units. (As others have mentioned). Legal & ethical content is embedded into a number of units. I understand it goes across everything, but it has its own unit already. "

Rebecca Hankin 05.03.2021 10.59PM

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Rules

"Creating rules that restrict and control outcomes is not considering that individualized support can and will require a range of skills which can overlap into aged and disability skills therefore it should be left to the business to select what best meets the needs of their traineeships rather than exclude modules and complicate what you can and can't do. "

Marian Luehman 04.03.2021 08.54AM

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What happens with the Dual Qual (Ageing and Disability)

"Let us assume, all group A and B are selected. Great outcome, the student will receive dual qual and provider is happy as the students are happy. However, in both Group B units, there is nothing the students will learn about types of disabilities they will face in their real work environment. There should be some knowledge base before they are thrown deep into the industry and face the challenge. I believe this has be addressed before the units are rolled out. "

Vishnu Khanal 26.02.2021 11.11AM

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3 Replies

"Totally agree."

Jo Hebditch 03.03.2021 10.22AM

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"We agree, they should be distinct pathways. If a student gets a "dual" aged & Dis qual, the prac will almost certainly have been in a RACF, which is detrimental to learning about people living with disabilities"

Karen Voce 12.03.2021 03.59PM

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"Agreed - the package allows a dual specialisation but it is difficult to satisfactorily cover scenarios in enough context and detail in the workplace for both, so which specialisation will suffer because of this? I feel disability is not always given the appropriate attention when in a RACF - and this is the environment most choose in a dual specialisation due to requirements such as dementia"

Amanda Barrett 12.03.2021 06.27PM

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Core units

CORE UNITS

 

 

 

 

 

 

 

 

CHCCCS031

Provide individualised support

CHCCCS023

Support independence and well being

CHCCCS038

Facilitate the empowerment of people receiving support

CHCCOM005

Communicate and work in health or community services

CHCDIV001

Work with diverse people

CHCLEG001

Work legally and ethically

HLTAAP001

Recognise healthy body systems

HLTINF001

Comply with infection prevention and control policies and procedures

HLTWHS002

Follow safe work practices for direct client care

 

18 Comments

Closer alignment with the whole person needed

"CHCCCS031 still refers to community services or health context, which does not appear to include residential aged care. Amend 1.3 to include ‘religious and/or spiritual’. Section 2. In alignment with the Royal Commission recommendation 13, ‘Provide support services’ should include ‘2.8 Provide support in a manner that is kind, caring and compassionate.’ Performance evidence to include ‘providing support in a manner that is kind, caring and compassionate’. CHCCCS023 – unable to locate the content for this unit. It should include a broad understanding of wellbeing that creates an opportunity to explore all dimensions that make up a person – social, emotional, spiritual, psychological, physical. Communication skills should be a feature of the course, including active listening, pragmatic language skills to connect with older people and communicate with people from different cultural backgrounds. We agree on the inclusion of the ageing electives as compulsory education."

Ilsa Hampton 11.03.2021 05.14PM

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HLTAAP001 healthy Body systems

"This is a HLT unit and while there some of the knowledge is relevant, it is pitched at a higher level than Cert III level. It should be more holistic with a focus on basic healthy functions. include mental well being, about confirming health status. "

Rosalie Duke-Stanley 10.03.2021 11.01PM

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3 Replies

"I think HLTAAP001 has some useful information, however leaners are not always able to retain information from this unit as there is an overload of information which may sit in at a higher qualification level. In this current unit it asks learners to support healthy functioning and share information about healthy functioning. A significant issue is that what is considered healthy between any two people can vary, particularly when we talk about food and nutrition which can play a vital role in a person’s overall health. It would be beneficial to include information such as nutrition and some signs of good vs poor health and also what a healthy body system looks like specifically to an individual. This could complement the medical care providers for the individuals receiving support. "

Jess Moiler 11.03.2021 04.31PM

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"HLTAAP001 provides the foundation knowledge but does not include the necessary pathological states associated with conditions which are important for work in a particular specialisation. The level of content needs to be appropriate to an AQF Level III qualification and only requires basic knowledge of other body systems and associated changes to function relevant to conditions associated with the ageing or disabled. The unit needs to include the integumentary system, oral care, pressure injuries, digestive system, importance of nutrition and hygiene, musculoskeletal system and the associated conditions related to ageing or disability. "

Bradley Wilman 12.03.2021 03.21PM

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"Agreed, it needs to bee a more holistic approach to healthy functioning bodies, less medical"

Karen Voce 12.03.2021 04.01PM

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Placement

"Placement requirements for the Certificate III in Individual Support, (in the unit, CHCCCS023 Support Independence and Well Being), stipulate: “performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of direct support work in at least one aged care, home and community, disability or community service organisation”. This means that the student on placement in the disability sector must work within a disability organisation. This requirement is very problematic for a number of reasons: • This requirement is contrary to how a large amount of disability work occurs. Currently in excess of 30% of people with disability are self-managing their packages, with many contracting support workers through individualised arrangements. This percentage is increasing every quarter, as the structural change sought by the NDIS takes effect, Not allowing for recognition of these individualised arrangements (particularly for current workers wanting to gain certification) contravenes the spirit of the NDIS (supporting choice and control) and panders to the needs of entrenched organisations whose structures and processes most often run contrary to the direction advocated by the NDIS. • This requirement will also exclude other viable options for placement that are also a significant part of disability sector. For example, educational institutions are not classed as disability organisations, so placements in education support and disability support from kindergarten through to TAFE and university are likely to no longer be permitted. The above requirement will also mean that people who have studied in education support previously, who want to expand their knowledge in disability, will have to undertake a placement of little relevance to them, when they could be applying their learning in their workplace where it is meant to be applied. In the current Certificate IV in Disability, (in the unit related to placement CHCDIS005) it states: “performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of direct support work” [Emphases added] The current Certificate IV qualification is broad. It accepts and allows for the enormous variety of disability work. It is flexible therefore, more able to meet to the needs of people with disability, the NDIS and students "

Lisa Harris 10.03.2021 12.01PM

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3 Replies

"Agree Lisa. The NDIS Act aims for highly flexible, highly individualised support options. The requirement that placement be done at a disability organisation works for disability services, by supporting the old model of delivery centred around them, but no one else. Least of all does it work for people with disability and training organisations seeking to train workers who can work in this new flexible and highly individualised work environment initiated by the NDIS Act. This requirement of the training package is training for a work environment that existed 20 years ago, but exists less and less as each day under the NDIS Act passes. The current and future work environment, with ever-expanding flexibility and individualisation of support, can only be serviced by workers trained in the inflexible and de-individualised old ways of providing support to people with disability, if this requirement remains."

Paul Sinclair 11.03.2021 04.04PM

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"To expand on the points raised by Lisa and Paul, requiring placements to be undertaken exclusively within organisations furthers the divide between education and practice - which, as I mentioned in a response on a Certificate IV thread, is perceived as particularly wide by some people with disability who self-manage their NDIS funds and support workers. For this requirement to go ahead, disability education would need to ignore the NDIS Act, ignore the very clear demands from many people with disability for choice and control over how they receive support, and ignore the fact that violence/abuse/neglect/exploitation are so rampant within all disability systems that there is now a Royal Commission into them. If disability education does this, then it runs the risk of dog whistling to the very institutions where abuse is more likely to occur; to the very institutions that more and more people with disability and their families are explicitly turning away from; that these organisations are the most reliable means of gaining hands-on, best practice experience in supporting people with disability. This is untrue and would be an incredibly backwards way of providing disability education. It would also undermine the credibility of disability education as a reliable means of equipping current and future workers with the experience they need to do their jobs in today’s disability sector. "

Katy Gagliardi 11.03.2021 07.14PM

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"I wonder how many complaints there have been about workers hired by clients who are self managing their NDIS funding?? Who monitors these workers and what is the recourse for workers who choose not to engage in a procedure with a client as they have not been trained in it or view it as outside their scope of practice?? Of course it is the person's right to choose, as it is the workers's right to be assigned duties and responsibilities within their aligned qualification and experience however there appears to be some unrealistic expectations from clients towards workers and this is an avenue that has caused concern. Be very eager to see a regulatory body set up to protect workers and clients as a the moment it is 'hit 'n' miss'"

Cheryl Durston 11.03.2021 08.34PM

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Duplication

"the following 3 core modules duplicate the same content and can be presented as one module. Mapping these 3 into one module to reduce the duplication increases the learning that the electives provide. CHCCCS031 Provide individualised support CHCCCS023 Support independence and well being CHCCCS038 Facilitate the empowerment of people receiving support"

Marian Luehman 04.03.2021 08.51AM

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The Core Unit Must Include Prevention of Client Abuse

"I believe the expert committee has included CHCCCS033: Respond to suspected abuse with the hope that some RTOs will include as part of the unit. However, if you carefully look at the packaging rule, there is more incentive for the students and the providers to offer a dual qual with two additional unit than this unit. We all can agree that client abuse has been one of the most highlighted issues in the last five years. Prevention of elder abuse in aged care and disability sectors must be part of one of the core units. An easy option would be including the content in CHCAGE001 or CHCAGE001 as the contents are related. The committee should also look into making sure the that the Health Department comes up the mandatory online training similar to COVID 19 before a worker enters into the industry. A simple model of such online training would be 'Elder Abuse Prevention Online Training by Vic.'. We can not say we have done enough just by putting one additional unit and letting the providers decide if they wish to chose the unit. "

Vishnu Khanal 26.02.2021 10.50AM

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HLTWHS002

"Added to Sharyn Norie's comment. I believe that we require an increase in nominal hours for this unit as well. I believe that the topics "bullying and Harassment" are a vital inclusion in training for the carer's role. It has long been an issue in our Industry and would benefit, staff turnover and job satisfaction. Thanks, Leah"

leah emmons 16.02.2021 03.35PM

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HLTWHS002 and provide individualised support

"I am hoping that the hours have been increased for HLTWHS002 unit as it is very difficult to squeeze in manual handling use of hoists, wheelchairs etc that are used in the work place as part of this unit. I also think in the individualised support unit there is clearer performance criteria on tasks to be completed like personal care - there is no assessment on this and yet it is an essential part of the role. it is only trainers who see the value that include it in their workshops to ensure students are well prepared for the workforce or upskilled if they are new to industry"

Sharyn Norie 16.02.2021 12.42PM

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1 Reply

"To be able to effectively demonstrate manual handling you need to have the resources to do so. Is it the RTO responsibility to demonstrate and sign off as competent the student to use manual handling equipment in the workplace- as far as I concerned on their work placement experiences they will be using manual handling equipment and ideally the workplace and RTO would have a relationship where the work place would enable the RTO assessor to be in the work place and demonstrate use of the equipment but we know this is not always the situation AND it is the work place who has the responsibility of ensuring all staff ( visiting students included) are compliant with their OHS policies and procedures and that includes correct use of equipment. Who should be demonstrating manual handling is it the trainer or assessor or is it an OT? I have had the advantage of a good relationship with the local hospital and their OT's have been willing to bring a truck load of equipment for the students to see and try out. We however always emphasised that they had to be signed off in the work place as being competent. Now whether that sign off was by us, the RTO assessor or the work place delegate was reliant on the work placement."

Cheryl Durston 17.02.2021 06.25AM

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Reducing double-up of knowledge evidence in core units

"It would be good to reduce the amount of double-up in core units. For example, if CHCLEG001 Work legally and ethically is a core unit, and it adequately covers topics such as Duty of care, Dignity of Risk, client rights, and mandatory reporting, when why do the students have to do all those things again in CHCCCS031 Provide individualised support (which is also a core unit). I get that sometimes a student might only do one of those units in another qualification package, but it does get awfully tiring teach a topic such as Duty of Care over and over in different units."

A. K. 16.02.2021 10.49AM

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2 Replies

"We know each unit is a stand alone unit. They can be used in other courses hence you will find double up in some core units for courses. I was under the impression if topics and assessments were covered in already completed units you did NOT have to treat them as new topics and only required to do a revisit and note that assessment etc were covered in for example unit CHCLEG001. This is where is it prudent when delivering units you do so in a sequence that builds on the framework."

Cheryl Durston 17.02.2021 06.31AM

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"As units can be used across multiple qualifications, each RTO needs to determine what structure works best. This is why you find many RTO's clustering their units so the repetition is heavily reduced. As long as there is enough evidence (mapping documents) to show you have provided thorough training and assessment on this to your participants, there's no need for the repetition "

Kelly Pellow 07.03.2021 05.59PM

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merging 023 with 031 and HTAP001

"Excellent idea, it will then remove the large amount of double up, especially the knowledge area, By removing HLTAAP001 and developing a unit that covers specific areas such as senescence (Can include basic A&P) is much needed, though it would I think need to be 2 separate units, one for Ageing and one for Dis"

Fiona Thollar 16.02.2021 07.49AM

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ELECTIVE UNITS

 

Group A electives – AGEING specialisation

CHCAGE011

Provide support to people living with dementia

CHCPAL003

Deliver care services using a palliative approach

Group B electives – DISABILITY specialisation

CHCDIS011

Contribute to ongoing skills development using a strengths-based approach

CHCDIS013

Support community participation and social inclusion

Group C Other electives

CHCAOD001

Work in an alcohol and other drugs context

CHCAGE007

Recognise and report risk of falls

CHCAGE012

Provide food services

CHCCCS001

Address the needs of people with chronic disease

CHCCCS032

Provide basic foot care

CHCCCS017

Provide loss and grief support

CHCCCS026

Transport individuals

CHCCCS033

Respond to suspected abuse

CHCCCS034

Facilitate independent travel

CHCCCS035

Support individuals with autism spectrum disorder

CHCCCS036

Support relationships with carer and family

CHCDIS011

Contribute to ongoing skills development using a strengths-based approach

CHCDIS012

Follow established person-centred behaviour supports

CHCDIS014

Assist with communication using augmentative and alternative communication methods

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCGRP001

Support group activities

CHCMHS001

Work with people with mental health issues

HLTAHA019

Assist with the monitoring and modification of meals and menus according to individualised plans

HLTHPS006

Assist clients with medication

HLTAID011

Provide First Aid

TLIC3011

Transport passengers with disabilities

 

QUALIFICATION MAPPING INFORMATION

No equivalent qualification.

LINKS

Companion Volume Implementation Guide

44 Comments

Removal of specialization for home care and related units

"I am concerned given the increasing demand for home care services across the sector (Disability and Ageing) I am concerned that there is not a clear focus that would provide the skills and knowledge in that space. The removal of the home care and the working with Carers and also the provide home and community support services is of concern and it it is to be removed the content and more importantly the ability to assess in suitable environment needs to be built into other units. Providers have not been delivering this specialization because of lack of need but more that it was too difficult to assess. this is not a good enough reason to ignore given the changing landscape and the need for more skill staff in the home care space. The current draft seems to focus the Ageing stream being more focused on residential care and unless units are quite specific with the assessment conditions and performance evidence the issue of skills staff in the sector will continue "

Michael Stanley 12.03.2021 04.12PM

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TLIC3011 Transport passengers with disabilities unit

"Yes but feel that the vehicle van hoist should be included in the unit of competency. Feel that TLIC3011 Transport passengers with disabilities unit where restraint is used add extra content to say ‘in accordance with their individualised plan’ You may want to consider the reinforcement in essential knowledge around restrictive practices. "

Darrel Heal 12.03.2021 03.59PM

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HLTHPS006 Assist clients with medication

"We are unable to engage with a registered nurse or registered enrolled nurse or registered Aboriginal and/or Torres Strait Islander health practitioner for the unit HLTHPS006 Assist clients with medication to facilitate the assessment of this unit we would recommend that it be considered that the requirement for a registered nurse or registered enrolled nurse or registered Aboriginal and/or Torres Strait Islander health practitioner is removed. In our organisation support workers are expected to assist clients with medication as part of their role requirements. We currently don't use the unit due to it being prescriptive around roles that can conduct the assessment. "

Darrel Heal 12.03.2021 03.47PM

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1 Reply

"I understand or challenge have provided feedback about this units lack of suitability for these qualification and the need for a more specific unit for this sector. that would include a review of assessment conditions. It is a much needed unit in this space but currently does not work on many levels. "

Michael Stanley 12.03.2021 04.04PM

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Elective Units

"Palliative Care Australia (PCA) strongly supports the inclusion of CHCPAL003 Deliver care services using a palliative approach & CHCAGE011 Provide support to people living with dementia as the elective units for the Ageing Specialisation. With over a third of all deaths in Australia occurring in residential aged care is it essential that staff working in aged care are suitably trained to meet increasing palliative care needs. Also, as people continue to show a preference for staying at home for as long as possible as they age, it is also essential that staff working in home care are suitably trained in palliative care. The inclusion of CHCPAL003 will ensure aged care staff can care for people with a life limiting illness whose needs are relatively straightforward and know when to refer when needs are complex. Additionally, many people living with dementia struggle to access palliative care that appropriately responds to their needs and respects their wishes. The inclusion of CHCAGE011 will ensure that staff will be able to assess symptoms such as pain and distress, and appropriately respond and care for people with dementia. This also supports the recommendations of the Royal Commission that staff undertake dementia and palliative care training. PCA strongly supports the inclusion of CHCCCS017 Provide loss and grief support as an elective unit for this qualification. This will provide staff with the skills to support care recipients and families, refer them to appropriate services and manage their own self-care. "

Katie Snell 10.03.2021 03.31PM

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CHCAGE007 Recognise and report risk of falls

"Unit CHCAGE007 Recognise and report risk of falls is an excellent addition to CHC33021 Certificate III in Individual Support. This forms a valuable component of the support role, particularly for those that will be working with older adults, with content of a suitable level for this qualification. Injury Matters strongly recommends that the new CHCAGE007 Recognise and report risk of falls be incorporated into the general, Ageing and Dual qualification as a core unit. Alternatively, and as a minimum, this unit should sit within Group A electives for the Ageing specialisation. In 2019, falls were the 10th leading cause of death among individuals aged 85-94 years and the 8th leading cause of death among individuals aged 95 years and over in Australia (Australian Bureau of Statistics, 2020). Individuals with this qualification have an important role in providing direct care and supporting the independence of ageing clients. It’s essential that individuals completing this qualification develop knowledge around age-related health issues, including falls, and develop skills in recognising and reporting these within their organisation. The personal nature of this work with the ageing population presents a valuable opportunity for the identification of risk factors and prevention of falls. "

Joanna Collins 09.03.2021 05.18PM

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Oral Health

"I agree that there is a requirement for an Oral Health unit in the training package as a core. There are very close links between the oral health of people and their general health ie aspiration pneumonia and the impact this has on their quality of life and wellbeing. Clients are retaining their teeth longer and have more complex dental work and this will increase in coming years such as crowns, bridges and implants all requiring a high level of oral care and at times with the use of specialised equipment and aids. The ability to insert and remove dentures and to clean both the appliance and the mouth are a skill that needs to be developed. Many studies have linked oral care with the well-being of clients. Oral health also affects the ability of people to eat, socially interact and converse with others. It is important that carers have the skills and knowledge to be able to support their clients in the maintenance of the oral cavity this is in line with the royal commission recommendations "

Liz Cunningham 08.03.2021 05.20PM

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2 Replies

"There have been many studies done and it has been hypothesised aspiration pneumonia is a sequela of poor oral hygiene AND dsyphagia, feeding problems and poor functional status. It is a combination of factors that need to be assessed and addressed. Poor fitting dentures is often a problem and we need to be encouraging people to attend to oral hygiene and facilitating annual dental check ups."

Cheryl Durston 08.03.2021 07.30PM

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"agree to the above comment in regards to Oral Care "

Rosalie Duke-Stanley 10.03.2021 10.24PM

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Core Units - Oral health

"Working in aged care and teaching aged care I feel that a unit to do with oral health would be a good idea. How often don't we hear and read that oral hygiene in aged care is not done well. HLTOHC003 or HLTOHC004 look interesting - I realise these sit within the Cert IV Ageing Support. "

Alice Deman 03.03.2021 05.03PM

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Cert III in Individual support - Disability

"I am in agreement with many comments around the " Assisting Medication being a core" It is a much bigger expectation in the Community based participants now and workers should come with this before they work in the industry then it can be maintained easier. I believe also in the core that "responding to abuse" should also be included with all reported cases over the years it shows this is a requirement across the board. Important electives are also in my current workplace is Support Community participation and social inclusion. This has become such a bigger & valuable component to many NDIS clients. Provide First Aid should also be core. I believe that electives should be more than just 9 as in the community and I am sure facilities there is such a huge scope of practice required. I believe if you add 4 more core components then 9 electives it could work better."

Jo Hebditch 03.03.2021 10.35AM

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CHCAGE011 Provide support to people living with dementia

"Given that nearly 500.000, yes, five hundred thousand people live with dementia today unit CHCAGE011 Provide support to people living with dementia should be a core unit, not an elective Klem Hedenig"

Klem Hedenig 01.03.2021 10.41AM

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1 Reply

"Two elective units from A or B category must be included. I tend to think as the TP stands now you will find RTO's offering a dual qual and use A & B electives. Will that be sufficient, absolutely not as how can a student enter the disability sector not knowing the common disability presentations and management? These training packages have a lot to be desired and the Royal Commission final report highlights what will be required. Refer to Chapter 3, Quality and Safety recommendations 13, 17, 19, 21, Chapter 12 Recommendations 76,77, 79. "

Cheryl Durston 02.03.2021 11.29AM

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Awards

"More of a generic enquiry - will awards such as the Social, Community, Home Care and Disability Services Industry Award be updated to reflect the higher levels of training and provide appropriate compensation to employees completing these courses ? Regards, Danny"

Danny Tangney 24.02.2021 05.42PM

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Palliative care

"Including Palliative CAre as an Ageing elective is a very good move"

Anne Cockrenn 24.02.2021 05.11PM

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Community Care Specialisation

"As we support people to remain living independently and safely in their own homes - the number of clients needing help grows and their care needs increase. Our field staff are not supported or supervised by and RN or even and EEN, they DON'T administer medications but there are many people living independently who require prompting and assistance from blister packs. It is a mandatory unit (along with recognise healthy body systems) to work with us. This training is vital for those in the field to understand the types of medications, how to recognise a problem, what to do if a client has made a mistake with their medications. More Training is required - Not less"

Christine Odewahn 19.02.2021 04.22PM

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CHCCCS011 Meet personal support needs

"sad to see this unit is not included in the new TP. I feel this is a very important unit where students learn about Personal care skills ie, bed bathing, showering, shaving, grooming etc before they go to the workplace. i don't think the new unit CHCCCS031 covers any of this."

Alice Deman 19.02.2021 04.00PM

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5 Replies

"I’m concerned that CHCCCS031 Provide individualised support unit does not provide the adequate assessment and requirements that CHCCCS011 Meet personal support needs currently represents. In the current climate the sector requires training to reflect and prepare students with the skills to enter the workplace – showering, bed bathing dressing, undressing and grooming eating and drinking using appropriate feeding techniques oral hygiene shaving toileting and the use of continence aids. This is one critical unit that the qualification needs to reflect that I don’t see in the CHCCCS031 Provide individualised support unit."

Lee Westwood 19.02.2021 05.33PM

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"I agree - this is a foundational unit that must be there."

Anne Cockrenn 24.02.2021 05.14PM

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"i agree the practical application of the actual tasks to provide the personal support when providing care - this is required, we will be sending students out without these skills :("

Jessica Gwynne 05.03.2021 01.14PM

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"I agree the practical skills of providing support with showering, bed bathing, grooming and eating /drinking need to be included in the new unit CHCCCS031,without these skills we are setting students up to fail."

Vicki Zammit 11.03.2021 09.24PM

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"Agree it MUST be included and MUST be core. with out this we will not even have the basic skills covered and this will lead to significant issues around neglect. and lead to also sorts of issues around the poor standards of care that we are seeing coming from the RC. If you remove this who is going to provided this Care?? "

Michael Stanley 12.03.2021 04.18PM

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Self-care for care workers

"I am glad the CHCPAL003 is now a core unit, and it contains one performance criteria relating to self care strategies for PCA's. But I wonder if its enough. Compassion fatigue and burnout are quite common, and can be severely devastating to a PCA or nurse who experiences it. I think we need to add more discussion about self care, perhaps in the provide individualised support unit, as its really important we adequately address it. Also to make sure there is enough in the Dementia unit about supporting behavioural concerns, and self-care in relation to behaviours such as agitation, sexual ly inappropriate behaviours etc that might affect the emotional or physical wellbeing of the PCA"

A. K. 16.02.2021 01.15PM

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Cert III Individual Support

"Our organisation provides both residential and home and community care services in a regional area. Our staff provide personal care and medication assistance as part of their role in both settings. It is extremely important when recruiting staff that they have the 'Assist Clients with Medications' unit included in their Cert III qualification. Without this unit of competency it is difficult to pair staff to clients and in residential care it puts pressure on RN’s and EN/EEN’s. Our local training provider does not offer this unit as part of their Cert III qualification, which makes it virtually impossible to recruit staff. It also prevents us from offering student placement as we cannot offer employment once they complete their course. Attracting staff in a regional area is difficult in itself and the decision to exclude this unit compounds the situation even further. We strongly encourage the ‘Assist Clients with Medications’ unit be considered as a core unit or required elective unit. Thank you!"

Carolyn Moxey 16.02.2021 11.52AM

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8 Replies

"I agree with Carolyn that assist with medication is included as part of the core units studied. Medication errors are one of the biggest risks that occur in the workplace due to lack of understanding and training and whilst most organisations run in house training for staff based on policies and procedures. it relies on competent staff to train. could this be reconsidered to add in as a core"

Sharyn Norie 16.02.2021 12.37PM

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"This unit has been removed from being offered in practice as RTO's could not manage the student placement component of this competency as it is too risky for aged care providers to accommodate it in vocational placement. "

rose cerra 16.02.2021 01.24PM

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"I agree Rose, I've never been able to find a RACF that has been willing to accept learners for observations sign-off on their medications. Nor would I expect to. I think it should be at an organisation level not an RTO level to determine who they are willing to have as 'med competent' staff. Then engage an RTO to deliver the skill-set."

Zac Hitchcock 16.02.2021 02.12PM

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"Assist Clients with Medications should be removed entirely. I've yet to find an aged care provider who can explain to me why the NMBA says an Enrolled Nurse without, at a minimum, the Diploma's med qualification can't give a medicine safely, but a carer can do it with just a mickey-mouse Cert III unit."

Jamie Shepherd 22.02.2021 03.51PM

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"Assist Clients with Medications should be removed entirely. I've yet to find an aged care provider who can explain to me why the NMBA says an Enrolled Nurse without, at a minimum, the Diploma's med qualification can't give a medicine safely, but a carer can do it with just a mickey-mouse Cert III unit."

Jamie Shepherd 22.02.2021 03.51PM

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"As an RTO who does not provide teh MEdication Module in it's qualification generally I understand why. If there is no place for them to develop and demonstrate competence, they cannot have the module complete. If an employer says to us we are hi8ring this person and will allow this training in our workplace... then we can change the syllabus for that student. The responsibility to assist with medication is a significant increase in the person's responsibility and the packaging rules take that seriously and for me, I am grateful for that. AS an RN and past DON, I have always had care workers assist with medications with rigorous training."

Anne Cockrenn 25.02.2021 10.28AM

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"As a RN, former DON, Nurse Educator and having worked in the aged care sector in various settings for over 40yrs and also taught Community based courses I am not in support of PSW's handling medications as they do not have the knowledge or skill set and it is unfair to place them in that position. For me and other health professionals it is not unrealistic that a person assisting with administration of a medication should have a basic understanding of the effects and potential side effects of the medication. How often I have heard the response 'The doctor ordered it' to the question of a client asking 'What is this for?' is ridiculous and totally unsatisfactory, it violates the standards of aged care for a start. "

Cheryl Durston 25.02.2021 10.50AM

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"I have to agree with you Jamie, it’s problematic as Assist client with meds is very different to administer medications, Cert III qualified care staff should not be responsible to administer."

Heather Stewart 02.03.2021 10.41PM

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Meet personal support needs, implement falls prevention strategies

"I'm not sure the assessment conditions of the old CHCCCS011 Meet personal support needs is adequately included in the new Provide individualised support unit. It doesn't mention specific support tasks a student should be trained to do, such as showering, meal assist, and using required equipment eg a lifting machine. Also I think CHCAGE007 should be part of the AGEING specialisation, odler people are at higher risk of falls, and they can be very devastating."

A. K. 16.02.2021 10.19AM

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1 Reply

"Agreed this will be part of my recommendation"

rose cerra 16.02.2021 01.25PM

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HLTHPS006 Assist clients with medication

"We are a Community Services provider and provide personal care services to clients under the Victorian Home and Community Care Program. Our Home Care workers provide personal care and medication assistance as part of personal care. The HACC program manual specifies the following 'Community care workers must have completed the relevant medication competency units as follows - Recognise healthy body systems AND Assist clients with medication'. Therefore, it is vitally important that the Assist clients with medication unit is completed as part of the qualification and should be considered a core unit or required elective unit. As an organisation we do not have our local training provider offering the medication unit to students, thus we cannot recruit suitably qualified staff. My knowledge is that at least one Residential Aged Care provider in our local community also has a requirement for PCA's to have the medications unit."

Kristene Gardner 16.02.2021 09.39AM

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2 Replies

"Surely not all your staff assist with medications. I have a really concern about any TP that offers the meds unit to green staff/students. Let them get some experience observing changes in client conditions first, then offer the 'upskill' to the staff you as a manager deem to have the skills and the common-sense. Giving anyone this unit is DANGEROUS."

Zac Hitchcock 16.02.2021 09.44AM

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"When carers work in the field Zac in peoples homes, they don't have an experienced person to observe. We need them to know enough to know what's safe and what's not and how to report it. They don't GIVE medications, they prompt clients to take their own, in their own homes but only from a webster pack and they are not allowed to do that without the two units that make up the medications units. This is why - facility work is SO supported and different to Home Care"

Christine Odewahn 22.02.2021 04.29PM

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CHCPAL003

"Great to see that Palliative Care is being recognised as a key unit for aged care. "

Cheryl Reid 16.02.2021 08.47AM

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Ageing specialisation

"very pleased to see that the importance of both dementia and palliative care in the aged care sector is being recognised"

Fiona Thollar 16.02.2021 07.50AM

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HLTHPS006

"I think its really important that if HLTHPS006 is still going to be an elective, than it needs to be looked at very closely. It is a confusing unit to run and assess. it is called 'assist client with medications' but it is unclear exactly what the role of the PCA 'assisting' is. For example, does the PCA need to be directly supervised by the authorising RN, can they assist any client (even clients who are unable to participate, therefore the PCA is infact administering the meds rather than assisting), can they simply be given a medication trolley and sent out on a medication round (and if so, under what circumstances?). Even though the unit is called 'assist' the elements and performance criteria, as well as performance and assessment evidence, very much describe a role that involves checking the medicaitons, calculating dosages, administering them, and then checking on client wellbeing afterwards. There is no mention of an EN or RN assisting or directing the PCA in any way, other than 'delegating the PCA the authority'. This is a real grey area that is an assessment and training nightmare, and sooner or later will result in serious issues. It is already difficult to find placement providers who will agree to host students who need to conduct workplace assessments for this unit, as it is unclear who ultimately takes responsibility for the medications (since the student PCA doesn't work for the facility, and is not fully trainer, therefore the facility RN can't delegate authority of medications to them. Yet PCA can't just watch the RN doing the meds, as they would not demonstrate the assessment performance critera."

A. K. 15.02.2021 07.47PM

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4 Replies

"I like the idea that there is an intro to assisting with meds now in the CHCCCS031 Provide individualised support unit. (2.3-Provide physical assistance to the person to take pre-packaged medication, in accordance with written direction from a health professional). There's also no requirement for it to be demonstrated in the workplace if its not possible (which it's generally not). Interesting though the unit's assessments conditions for this unit don't require it to be assessed in the workplace. Its not a decision I would have made."

Zac Hitchcock 15.02.2021 09.44PM

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"I have always had grave concerns with this module and assessment . I don't consider it unrealistic that people assisting with administration of medication should have at LEAST a basic understanding and knowledge of what they are handing out and to be alert to the side effects. I don't believe PCA's have this knowledge and until they do they should not be giving prescribed medication from a webster pack or any other form of medication dispensing aid to any resident or client. Further training and credentialling is the only way a facility should be allowing PCA's to be assisting in administration of medication. Because credentialling is facility based and it is compliant to the facilities policies and procedures , it is for that facility ONLY and if a PCA is working at various facilities they need to be credentialled in each individual facility. As a former RN Div 1, Nurse Educator, Community Services trainer and assessor I have seen multiple medication errors and it has been due to 1. Pharmacists making errors. 2. Narcotic analgesia in webster packets, 3 PRN meds in webster packets. PRN meds is also an issue as who is authorised to assess and administer, also who is the person ultimately legally responsible for medication administration? A RN Div 2 has to undergo further training to be medication endorsed yet we are allowing relatively unqualified and inexperienced people to hand out medications?? Something is drastically wrong with that mentality."

Cheryl Durston 16.02.2021 11.26AM

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"I agree and have provided suggestions in other feedback. but again this unit is not fit for this sector. It should be reviewed and a specific CHC unit should be considered. The DET in VIC has developed an unit for the disability sector that could be considered for inclusion or at leased used to develop a fit for purpose unit. This has been flagged for years and now is the time to act as we cant wait for HLT to be reviewed or the next version of this training package. We cant afford to assume that these workers wont be involved medications as it is untrue and having no relevant training or skill only increases the risk of error exposing both client and worker to negative outcomes "

Michael Stanley 12.03.2021 04.24PM

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"I agree - the unit in its current form is not suitable but yet is an important aspect to consider for workers to now be suitably trained for roles in industry. We need to create a new unit in the CHC package to align with industry requirements, or sufficiently include it in an existing unit to ensure it is covered."

Amanda Barrett 12.03.2021 06.36PM

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