Individual Support, Ageing and Disability - Draft 1

CHCCCS031_Provide individualised support_Consultation Draft 1

Please scroll down to review the various sections of this document. You can leave a comment by clicking on .
You can choose to be notified when someone else comments by clicking on
You can unsubscribe from notifications by clicking on

Unit application and prerequisites

UNIT CODE

CHCCCS031

UNIT TITLE

Provide individualised support

APPLICATION

This unit describes the performance outcomes, skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the person accessing the service and may have different names in different organisations.

 

This unit applies to workers who provide support under direct or indirect supervision in any community services or health context.

 

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

 

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

PREREQUISITE UNIT

Nil

COMPETENCY FIELD

Nil

UNIT SECTOR

Nil

1 Comments

This section doesn't have any comments.

Elements and performance criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

  1. Determine personal support requirements.

 

    1. Review individualised plan and confirm support services to be provided with the person receiving support, their carer, family or others identified by the person.
    2. Provide the person with information regarding their rights and complaints procedures and confirm understanding.
    3. Consult with the person, their carer, family or others identified by the person to determine any specific physical, sensory or cultural needs or preferences.
    4. Discuss and confirm the person’s preferences for personal support and their own level of participation in meeting their support needs in a positive manner that develops and maintains trust.
    5. Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and right to informed decision-making.
    6. Confirm and assemble required equipment, processes and aids and prepare for support activities according to the person’s individualised plan, their preferences and organisational policies and procedures.
    7. Identify requirements outside of scope of own job role and seek support from supervisor.
  1. Provide support services.

 

 

 

 

 

    1. Provide support according to the individualised plan, the person’s preferences and strengths, and organisational policies and procedures.
    2. Identify and support the person’s use of assistive technologies in meeting their individual needs.
    3. Provide physical assistance to the person to take pre-packaged medication, in accordance with written direction from a health professional.
    4. Respect and include the carer, family and others identified by the person as part of the support team.
    5. Provide support according to duty of care and dignity of risk considerations, maintaining the privacy of the person according to organisational policies and procedures. 
    6. Provide assistance to maintain a safe and healthy environment that is comfortable for the person, according to organisational policies and procedures for infection control.
    7. Seek assistance from supervisor when it is not possible to provide required support.
  1. Monitor support activities.
    1. Monitor own work to ensure the required standard of support is maintained.
    2. Identify and respond to situations of potential or actual risk within scope of own job role and report to supervisor.
    3. Involve the person in discussions about how support services are meeting their needs, identifying requirement for change.
    4. Recognise signs of additional or unmet needs of the person and report and refer in accordance with organisational policies and procedures.
    5. Consult with the person to identify gaps in assistive technology needs and report according to organisational policies and procedures.
    6. Participate in discussion with the person and supervisor in a manner that supports the person’s self-determination and respects their rights, privacy and dignity.
  1. Complete reporting and documentation.
    1. Maintain confidentiality and privacy of the person according to organisational policies and procedures.
    2. Comply with organisational reporting requirements, including reporting observations to supervisor.
    3. Complete, maintain and store documentation and reports according to organisational policies and procedures.

7 Comments

This section doesn't have any comments.

Foundation skills

FOUNDATION SKILLS

Foundation skills essential to performance are explicit in the Performance Criteria of this unit of competency.

UNIT MAPPING INFORMATION

CHCCCS011 Meet personal support needs and CHCCCS015 Provide individualised support.

LINKS

Companion Volume Implementation Guide

6 Comments

This section doesn't have any comments.

Performance evidence

TITLE

Assessment Requirements for CHCCCS031 Provide individualised support

PERFORMANCE EVIDENCE

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

  • provided personal support to three people with individualised care plans, including:
    • confirming support requirements and preferences with the person, carer, family or others identified by the person
    • preparing required equipment, aids and appliances according to the individualised plan
    • providing support in a manner that upholds the rights and dignity of the person and considers duty of care and dignity of risk
    • monitoring support in collaboration with the person, identifying any requirement for change and reporting or referring according to organisational policies and procedures
    • completing required documentation and reporting according to organisational policies and procedures.

11 Comments

This section doesn't have any comments.

Knowledge evidence

KNOWLEDGE EVIDENCE

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • rationale and processes underpinning individualised support planning and delivery:
    • basic principles of person-centred practice, strengths-based practice and active support
    • documentation and reporting requirements
  • roles and responsibilities of different people and the communication between them:
    • person being supported
    • carer and family
    • health professionals
    • support workers
    • supervisors
  • service delivery models in the relevant sector
  • legal and ethical requirements and how these are applied in an organisation and individual practice, including:
    • privacy, confidentiality and disclosure
    • duty of care
    • dignity of risk
    • human rights
    • discrimination
    • mandatory reporting
    • work role boundaries, responsibilities and limitations
  • organisational policies and procedures for:
    • infection control
    • assembly of equipment, aids and appliances
    • privacy and confidentiality of personal information
    • monitoring support activities and identifying requirements for change
    • referrals
    • documenting and reporting
  • factors that affect people requiring support
  • practices that support skill maintenance and development
  • indicators of unmet needs and ways of responding
  • role of assistive technologies in supporting a person’s life activities:
    • maintaining and promoting independence
    • enabling inclusion and participation
  • risk management considerations and ways to respond to identified risks.

5 Comments

This section doesn't have any comments.

Assessment conditions

ASSESSMENT CONDITIONS

Skills must be demonstrated in the workplace or a simulated environment that reflects workplace conditions.

 

Assessment must ensure access to:

  • facilities, equipment and resources that reflect real working conditions and model industry operating conditions and contingencies
  • organisational policies and procedures
  • individualised plans
  • equipment and resources outlined in individualised plans
  • opportunities for engagement with people receiving support services according to an individualised plan or people who participate in simulations and scenarios that involve provision of support services according to an individualised plan.

 

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

LINKS

Companion Volume Implementation Guide

12 Comments

This section doesn't have any comments.