Individual Support, Ageing and Disability - Draft 1

CHCDIS020_Provide person-centred services to people with disability with complex needs_Consultation Draft 1

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Unit application and prerequisites

UNIT CODE

CHCDIS020

UNIT TITLE

Provide person-centred services to people with disability with complex needs

APPLICATION

This unit describes the performance outcomes, skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional.

 

This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.

 

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

 

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

PREREQUISITE UNIT

Nil

COMPETENCY FIELD

Nil

UNIT SECTOR

Disability Support

1 Comments

CHCDIS020_Provide person-centred services to people with disability with complex needs_Consultation

"Why is this unit NOT in both in the aged care and disability training packages? People who ageing have complex needs yet not being addressed. WHY NOT??"

Cheryl Durston 18.02.2021 07.47PM

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Elements and performance criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

  1. Evaluate and prioritise the needs of a person with complex support issues.
    1. Identify and prioritise the needs of the person, taking into account any co-existing issues.
    2. Work with the person within the scope of own job role and according to organisational policies and procedures to identify specific problems, issues and challenges they experience.
    3. Analyse and interpret data with assistance from health professionals and colleagues.
    4. Recognise the impact of complex support issues on the person’s family.
    5. Establish priorities for support with the person, their family, carer or others identified by the person.
  1. Develop an individualised plan to achieve maximum quality of life.

 

 

 

 

 

    1. Utilise best practice guidelines when working with people with disability to develop strategies to address complex and special needs.
    2. Liaise with relevant experts and health professionals when developing individualised plans.
    3. Discuss and establish goals with the person, their family, carer or others identified by the person. 
    4. Work with the person to identify services and supports to meet their identified goals.
    5. Access and negotiate resources in order to deliver identified services and supports.
    6. Work with the person to facilitate access to community support agencies to achieve established goals.
  1. Coordinate the delivery of the individualised plan.
    1. Collaborate with supervisor to ensure services and support activities are undertaken by appropriately skilled workers.
    2. Recognise when a service or support worker is no longer able to provide the level of service required, incorporating feedback from the person with disability.
    3. Support the person with disability and all stakeholders involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan.
  1. Coordinate the monitoring, evaluation and review of the individualised plan.
    1. Seek feedback from person with disability and all stakeholders when evaluating effectiveness of the individualised plan and re-prioritising support needs.
    2. Seek advice and assistance from supervisor when the person’s goals and needs are not being achieved.
    3. Make necessary revisions to the individualised plan within the scope of own job role, organisational policies and procedures and in consultation with the person with disability, their family, carer or others identified by the person.

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Foundation skills

FOUNDATION SKILLS

Foundation skills essential to performance are explicit in the Performance Criteria of this unit of competency.

UNIT MAPPING INFORMATION

CHCDIS010 Provide person-centred services to people with disability with complex needs.

LINKS

Companion Volume Implementation Guide

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Performance evidence

TITLE

Assessment Requirements for CHCDIS020 Provide person-centred services to people with disability with complex needs.

PERFORMANCE EVIDENCE

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

  • evaluated and prioritised the needs of at least three people with complex or special support needs and developed individualised plans to meet their needs
  • coordinated the delivery, monitoring, evaluation and review of at least three individualised plans.

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Knowledge evidence

KNOWLEDGE EVIDENCE

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • factors that would lead to someone being classified as having complex needs rather than basic needs
  • physiology and psychology as it applies to a range of disability types
  • nutrition and dietetics as it applies to a range of disability types
  • common issues and challenges facing people with disability including:
    • systemic and structural issues
    • abuse neglect and exploitation
  • manifestations and presentation of common health problems as well as behavioural issues associated with different disability types
  • formal and informal assessment approaches for assessment of people with complex and special needs
  • legislative, statutory, professional and ethical standards related to development of individualised plans
  • role of family members, carers, community service providers and others in developing and managing individualised plans
  • organisational policies and procedures for:
    • developing and managing individualised plans
    • documenting information
    • seeking feedback from stakeholders
    • monitoring and evaluating individualised plans.

2 Comments

Physiology, psychology and nutrition and dietetics

"Knowledge evidence ‘physiology and psychology as it applies to a range of disability types’ and ‘nutrition and dietetics as it applies to a range of disability types’ to have more specific wording to be clear about what the standard is for assessment. "

Darrel Heal 12.03.2021 03.28PM

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'behavioural issues'

"Could the language 'behavioural issues associated with different disability types' be worded a bit differently? To me that reads that if you have a disability you will have behavioural issues, when that's not the case. Behaviours of concern may communicate a message that something is causing a person distress, may be a symptom of mental health, or may be due to any number of reasons, therefore the behaviour is not an 'issue', it communicates an unmet need."

Anthe Gellie 12.03.2021 12.47PM

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Assessment conditions

ASSESSMENT CONDITIONS

Skills must be demonstrated in the workplace or a simulated environment that reflects workplace conditions.

 

Assessment must ensure access to:

  • facilities, equipment and resources that reflect real working conditions and model industry operating conditions and contingencies
  • organisational policies and procedures
  • individualised plans and any equipment outlined in the plans
  • opportunities for engagement with people with disability.

 

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

LINKS

Companion Volume Implementation Guide

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