Individual Support, Ageing and Disability - Draft 2

CHCDIS020 Provide person-centred services to people with disability Draft 2.0

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Unit application and prerequisites

UNIT CODE

CHCDIS020

UNIT TITLE

Provide person-centred services to people with disability with complex needs

APPLICATION

This unit describes the performance outcomes, skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional.

 

This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.

 

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

 

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

PREREQUISITE UNIT

Nil

COMPETENCY FIELD

Nil

UNIT SECTOR

Disability Support

1 Comments

New unit

"The QNMU supports the update of this unit. We suggest an amendment to the application section to replace ‘under the supervision of a relevant professional’ to ‘under the supervision of a relevant health practitioner’. Under the Health Practitioner Regulation National Law Act 2009 (the National Law) a Health Practitioner is defined as an individual who practices a health profession under the Act. This does not include unregulated health professionals. This distinction between ‘professional’ and ‘health practitioner’ ensures that supervision is provided by those qualified in a health profession such as nursing, midwifery, occupational therapy and medical. "

Deborah Twigg 28.07.2021 08.26AM

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Elements and performance criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

  1. Evaluate and prioritise the needs of a person with complex support issues.
    1. Identify and prioritise the needs of the person, taking into account any co-existing issues.
    2. Work with the person within the scope of own job role and according to organisational policies and procedures to identify specific problems, issues and challenges they experience.
    3. Analyse and interpret data with assistance from health professionals and colleagues.
    4. Recognise the impact of complex support issues on the person’s family.
    5. Establish priorities for support with the person, their family, carer or others identified by the person.
  1. Develop an individualised plan to achieve maximum quality of life.

 

 

 

 

 

    1. Utilise best practice guidelines when working with people with disability to develop strategies to address complex and special needs.
    2. Liaise with relevant experts and health professionals when developing individualised plans.
    3. Discuss and establish goals with the person, their family, carer or others identified by the person. 
    4. Work with the person to identify services and supports to meet their identified goals.
    5. Access and negotiate resources in order to deliver identified services and supports.
    6. Work with the person to facilitate access to community support agencies to achieve established goals.
  1. Coordinate the delivery of the individualised plan.
    1. Collaborate with supervisor to ensure services and support activities are undertaken by appropriately skilled workers.
    2. Recognise when a service or support worker is no longer able to provide the level of service required, incorporating feedback from the person with disability.
    3. Support the person with disability and all stakeholders involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan.
  1. Coordinate the monitoring, evaluation and review of the individualised plan.
    1. Seek feedback from person with disability and all stakeholders when evaluating effectiveness of the individualised plan and re-prioritising support needs.
    2. Seek advice and assistance from supervisor when the person’s goals and needs are not being achieved.
    3. Contribute to necessary revisions of the individualised plan within the scope of own job role, organisational policies and procedures and in consultation with the person with disability, their family, carer or others identified by the person.

3 Comments

Potential additions

"The following criteria (1.5,2.3,4.3) should also make reference to the person's support person and substitute decision-maker."

Advance Care Planning Australia 27.07.2021 11.29PM

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Possible addition to 1.1

"This criterion should also take into account the person's values and preferences."

Advance Care Planning Australia 27.07.2021 11.28PM

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MHV recognition of mental ill health contributing to complexity

"Element 1: 1.1 Identify and prioritise the needs of the person, taking into account any co-existing issues "and recognising that mental ill health contributes to complexity" (addition or added to underpinning knowledge)"

Louise Alexander 22.07.2021 01.30PM

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Foundation skills

FOUNDATION SKILLS

Foundation skills essential to performance are explicit in the Performance Criteria of this unit of competency.

UNIT MAPPING INFORMATION

CHCDIS010 Provide person-centred services to people with disability with complex needs.

LINKS

Companion Volume Implementation Guide

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Performance evidence

TITLE

Assessment Requirements for CHCDIS020 Provide person-centred services to people with disability with complex needs

PERFORMANCE EVIDENCE

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

  • evaluated and prioritised the needs of at least three people with complex or special support needs and developed individualised plans to meet their needs
  • coordinated the delivery, monitoring, evaluation and review of at least three individualised plans.

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Knowledge evidence

KNOWLEDGE EVIDENCE

 

 

 

 

 

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • factors that would lead to someone being classified as having complex needs rather than basic needs
  • basic physiology and psychology as they apply to a range of disability types
  • basic nutrition and dietetics as they apply to a range of disability types
  • common issues and challenges facing people with disability including:
    • systemic and structural issues
    • abuse neglect and exploitation
  • manifestations and presentation of common health problems as well as potential behavioural challenges associated with different disability types
  • formal and informal assessment approaches for assessment of people with complex and special needs
  • legislative, statutory, professional and ethical standards related to development of individualised plans
  • restrictive practice:
    • types of regulated restrictive practices:
      • seclusion
      • chemical restraint
      • mechanical restraint
      • physical restraint
      • environmental restraint
    • unregulated restrictive practices
    • human rights considerations for use of restrictive practices
    • principles of the National Framework for Reducing and Eliminating the Use of Restrictive Practices in the Disability Service Sector
    • role of the NDIS Quality and Safeguards Commission in regulating use of restrictive practices
    • when it is acceptable to use restrictive practices
    • role of behaviour support practitioner in developing behaviour support plan that includes restrictive practices
    • consequences of unauthorised use of restrictive practices
    • positive proactive approaches to support that eliminate the need to use restrictive practices
    • physical, psychological and emotional risks related to the use of restrictive practices
    • processes for reporting changes in behaviour that may require review of the restrictive practices in the behaviour support plan
    • documentation of use of restrictive practices:
      • organisational policies and procedures
      • regulatory and legislative requirements for documentation
    • positive proactive approaches to support that eliminate the need to use restrictive practices
  • role of family members, carers, community service providers and others in developing and managing individualised plans
  • organisational policies and procedures for:
    • developing and managing individualised plans
    • documenting information
    • seeking feedback from stakeholders
    • monitoring and evaluating individualised plans.

6 Comments

Possible additions

"The knowledge evidence should also consider the concept of ableism and how it can impact service delivery. The knowledge evidence should also consider the role of supported decision-making"

Advance Care Planning Australia 27.07.2021 11.30PM

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Identification of nutrition risks

"Identification of nutrition risks and knowledge of when to refer to an Accredited Practising Dietitian for nutrition support"

Sayne Dalton 27.07.2021 01.27PM

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1 Reply

"Agree to include this in the Knowledge Evidence."

Vanessa Schuldt 27.07.2021 02.54PM

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Nutrition and dietetics

"Replace ‘basic nutrition and dietetics as they apply to a range of disability types’ with ‘understanding of nutrition principles outlined in the 'Australian Guide to Healthy Eating' and 'Australian Dietary Guidelines'. Dietetics is related to the education of dietitians within University undergraduate and masters-level courses."

Sayne Dalton 27.07.2021 01.25PM

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1 Reply

"Totally agree with this. Basic dietetics is out of scope for a PCW."

Vanessa Schuldt 27.07.2021 02.53PM

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MHV additional mental health knowledge evidence

"common issues and challenges facing people with disability including: Sub dot points: - "interactions across multiple service systems including justice, health, housing, homelessness, AOD and employment" (addition) - "discrimination, stigma and racism" (addition) - "obstacles to empowerment including social, physical, emotional, cultural and economic" (addition)"

Louise Alexander 22.07.2021 01.22PM

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Assessment conditions

ASSESSMENT CONDITIONS

Skills must be demonstrated in the workplace or a simulated environment that reflects workplace conditions.

 

Assessment must ensure access to:

  • facilities, equipment and resources that reflect real working conditions and model industry operating conditions and contingencies
  • organisational policies and procedures
  • individualised plans and any equipment outlined in the plans
  • opportunities for engagement with people with disability.

 

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

LINKS

Companion Volume Implementation Guide

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