Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element.
- Contribute to planning of a palliative approach to individual care.
- Assist with care planning using a palliative, holistic approach to maximise the person’s quality of life and comfort.
- Identify immediate and future care requirements based on the condition or illness of the person.
- Ensure planning includes involving and supporting the person, carer, family and others involved in the person’s care.
- Assist with development of strategies that holistically address the person’s needs that extend over time not only end-of-life.
- Support people to identify their preferences for quality of life choices.
- Consult the person, carer, family and others to identify and share information regarding current and changing needs and preferences,
- Respect the person’s individuality, values and beliefs in implementing the care plan.
- Demonstrate respect for the roles of the person and carer in planning, delivering care and decision making.
- Address any issues that are outside scope of own job role by referring them to the appropriate member of the care team according to organisational policies and procedures.
- Communicate with the person, carer, family and others in a professional manner that shows empathy.
- Assist with advance care planning.
- Enable effective advance care directive completion within scope of own job role through encouraging communication between the person, carer, family, health professionals and others regarding what quality of life means to the person.
- Assist with documentation of advance care directives according to the person’s preferences and organisational policies and procedures.
- Actively support end-of-life decisions agreed by the person and carer, in line with organisational policies and procedures and care plan directives.
- Acknowledge the person’s ongoing decisions, preferences, needs and issues in relation to end-of-life care and report changes to supervisor or care team member to ensure that the person’s wishes are respected.
- Contribute to planning of care considering pain and other end-of-life symptoms.
- Identify and implement strategies within care plan to maximise comfort in collaboration with supervisor or health professional.
- Identify need for information about the use of pain-relieving medication and other treatments and refer to supervisor or health professional.
- Observe, report and document effectiveness of interventions for pain and symptom relief.
- Communicate ineffective interventions to supervisor or health professional and document according to organisational policies and procedures.
- Implement end-of-life care strategies.
- Identify the emotional needs of the person and their carer, family and others affected when a death occurs and provide the necessary referrals according to organisational policies and procedures.
- Provide support to the person, carer, family and colleagues during stages of end-of-life, within scope of own job role.
- Identify and manage emotional responses in self and others.
- Identify and reflect on own emotional responses to death and dying and raise and discuss any issues with supervisor or other appropriate person.
- Observe the impact of the person’s end-of-life decisions, needs and issues on carer and family and provide referral to support as needed.
- Inform carer, family, colleagues and others about support systems and bereavement care available.
- Follow organisational policies and procedures in relation to emotional welfare of self, colleagues, the person, carer and family.
- Identify strategies and resources available for debriefing.