Client-oriented service delivery skill set
This skill set provides a set of skills for engaging in direct client care work in the aged care, home and community care, and disability support sectors.
Achievement of these units provides credit towards a range of qualifications in the CHC Community Services Training Package.
Licensing / regulatory information
No occupational licensing, certification or specific legislative requirements apply to this Skill Set at the time of publication.
Skill set requirements
Contribute to continuous improvement
Use communication to build relationships
Provide individualised support
Support relationships with carer and family
This skill set is for individuals who hold a qualification at Certificate III level or higher in Community Services, Health or a related field, who are employed as support or care workers and provide direct client care in a range of contexts, including aged care, home and community care and disability.
Suggested words for statement of attainment
These units of competency provide a set of skills for direct client care work in the aged care, home and community care, and disability industries.