Ambulance Draft 1

HLT51020 Diploma of Emergency Health Care_Draft 1

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Qualification description & entry requirements




Diploma of Emergency Health Care


This qualification reflects the role of pre-hospital and out-of-hospital workers employed by State/Territory ambulance authorities, the Australian Defence Force and the private sector to provide patient assessment, healthcare and transport services. These workers possess clinical skills and theoretical knowledge and provide clinical assessment and pre-hospital and out-of-hospital interventions to patients in an emergency, including providing advanced skills in life support. This qualification applies to a variety of roles including ambulance officer and medic.


To achieve this qualification, the candidate must have completed at least 160 hours of work as detailed in the Assessment Requirements of units of competency.


No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.


There are no entry requirements for this qualification.



Qualification Title

"The proposed title of "Diploma of Emergency Health Care" is misleading and does not reflect the intent of the qualification which for out of hospital care and pre hospital care. This may also cause confusion for the large cohort of people who require this qualification to work in the non emergency patient transport sector in Victoria. Therefore it would be more appropriate to title this qualification "Diploma in Out of Hospital Health Care" or "Diploma of Pre-Hospital Health Care""

Narelle Greig 22.10.2019 02.02PM

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2 Replies

"I agree the title Diploma of Emergency Health Care is misleading. Possibly Diploma of Pre-Hospital Health Care may be a better option. "

Julie Johnson 22.10.2019 02.21PM

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"I agree that the title is misleading. As the qualification reflects the role of the pre-hospital ‘worker’ then the title should reflect this. I would propose the “Diploma of Pre-hospital Emergency Health Care”."

Janine Nicholas 07.11.2019 02.41PM

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Ambulance Officer Term

"Within Victoria, the term of Ambulance Officer is being phased out as this referred to individuals working in the NEPT sector who had gain their qualification with MAS. There is now only a handful of people who still use this title. Therefore the term Ambulance Attendant would be more relevant to the current NEPT industry"

Narelle Greig 22.10.2019 01.59PM

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2 Replies

"I agree Ambulance officer is an outdated term. Also the term 'Medic' is too broad as this also refers to those who hold qualifications less than the Diploma and in some instances only at at CIII level. There need to be some way of identifying Diploma graduates as being able to practice a higher skill level. Ambulance Attendant whilst may relate to the NEPT sector has no real relevance in other sectors. "

Julie Johnson 22.10.2019 02.25PM

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"Ambulance Attendant is still a very valid term as stated within the NEPT sector within Victoria therefore as I have suggested replace the term for Ambulance Officer as this is now an updated term. Therefore if there are other terms which may be relevant to other sectors then these should be added rather than just limiting to only ambulance attendant and medic. "

Narelle Greig 24.10.2019 09.20AM

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providing advanced skills in life support.

"The statement in the qualification description does not reflect the intent. The UoC proposed HLTOUT005 states "assists in advanced life support". This is misleading as new Diploma graduates will not be skilled to provide ALS"

Julie Johnson 21.10.2019 12.16PM

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"Pre hospital and out of hospital is to long. Just have out of hospital"

Susan Gleeson 18.10.2019 01.33PM

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Packaging rules


17 units must be completed:


  • 9 core units
  • 8 elective units, consisting of:
    • at least 4 units from the electives listed below,
    • up to 4 units from the elective listed below, any endorsed Training Package or accredited course - these units must be relevant to the work outcome.


The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.


number of competencies relevant to AQF L5 outcomes

"Regardless of the number of competencies we need to ensure that the Diploma qualifications are designed and accredited to enable graduates to demonstrate the learning outcomes expressed in level 5 criteria descriptor. This states "Graduates at this level will have specialised knowledge and skills for skilled/paraprofessional work and/or further learning". This poses the question what are the employment outcomes and further education outcomes for the proposed program of study. "

Julie Johnson 21.10.2019 12.24PM

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No. of competencies

"With the combining of 4 units into 2 this reduces the number of appropriate UoC. The cert IV was dropped by one UoC so the precedence has been set to drop the diploma by one unit as well "

Susan Gleeson 18.10.2019 01.35PM

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Core units




Work with diverse people


Work legally and ethically


Confirm physical health status


Implement safe access and egress


Assess and deliver standard clinical care


Communicate in complex situations to support health


Comply with infection prevention and control policies and procedures


Follow safe work practices for direct client care


Manage personal stressors in the work environment



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Contribute to effective workplace relationships


Interpret and apply medical terminology appropriately


Respond effectively to behaviours of concern


Promote Aboriginal and/or Torres Strait Islander cultural safety


Reflect on and improve own professional practice


Transport emergency patients


Manage the scene of a major incident


Manage a scene


Transport non-emergency patients under operational conditions


Provide clinical mentoring in the work environment


Conduct manual tasks safely



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Companion Volume Implementation Guide


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