SkillsIQ, under the direction of the Technicians Support Services Industry Reference Committee (IRC), has undertaken a project to update the existing
Qualification and four existing Administration Units of Competency to ensure that individuals who work in senior operational or team-leading roles in the health industry have access to the appropriate skills and knowledge to meet the current and future needs of the Australian health care system, especially in regional and remote areas where there is limited access to doctors or nurses.
The 2018 Technicians Support Services Industry Skills Forecast (ISF) identified that the HLT47315 Certificate IV in Health Administration Qualification and four associated Units of Competency needed to be updated due to the changing requirements of administrative job roles in the health sector.
The Certificate IV in Health Administration qualification reflects the role of health workers who provide administrative functions in senior operational or team-leading roles in the health care industry. To address the workforce needs outlined above, an update of the HLT47315 Certificate IV in Health Administration and four Units of Competency was proposed to ensure that industry’s needs for rural, remote and cross-disciplinary roles could continue to be met. Job roles within the scope of this Qualification were identified to fill gaps in regional and remote areas where there is reduced access to doctors and nurses.
The Technicians Support Services IRC, made up of stakeholders and subject matter experts from across Australia, commenced work on this project to inform the update of the Certificate IV in Health Administration Qualification and four Administration Units of Competency. The IRC informed the identification and validation of the exact nature of the skills needs and knowledge requirements in the industry, and the respective Training Package Product update requirements.
To take forward Training Package Product update work, the Technicians Support Services IRC will subsequently review and confirm the changes required for the development of Draft 2, based on feedback received during the first round of consultation.
The Draft 1 consultation period will seek feedback on one existing Qualification and four existing Administration Units of Competency, as follows:
- HLT47321 Certificate IV in Health Administration
- HLTADM008 Administer and coordinate Telehealth services
- HLTADM009 Manage Telehealth technology
- HLTADM010 Facilitate a coordinated approach to client care
- HLTADM011 Manage health billing and accounting system.
Consultation Activities and Timelines
National consultation on Draft 1 will take place from Wednesday, 21 April and will close at 5:00pm on Wednesday, 19 May 2021. During this period input will be sought on the updated draft Qualification and four updated Units of Competency and their associated Assessment Requirements. A Consultation Guide, which should be read in conjunction with the Draft 1 Training Package Products, is available for download at the bottom of this page.
During this time SkillsIQ will be meeting with industry stakeholders, employers and subject matter experts (SMEs). If you have expertise in this area and would like to meet with SkillsIQ via Zoom, please contact Devika Mudaliar at email@example.com or via phone at (02) 9392 8100 or 0438 043 186.
Following the close of the consultation period, feedback received will be collated and evaluated. This feedback will inform the development of Draft 2, which will be made publicly available for validation prior to the submission for endorsement.
To remain up to date with project developments, please subscribe to SkillsIQ’s mailing list at https://www.skillsiq.com.au/Subscribetoournewsletter.aspx
Consultation Activities: Round 1
A series of webinars will be held, together with access to the SkillsIQ Online Feedback Forum page. Please click on the links below to register for a webinar.
Webinar 1: Friday, 30 April 2021 11:30am–12:30pm (AEST) - closed
Webinar 2: Wednesday, 5 May 2021 2:00pm–3:00pm (AEST) - closed
Webinar 3: Wednesday, 12 May 2021 2:00pm–3:00pm (AEST) - closed
Webinar 4: Monday, 17 May 2021 11:30am–12:30pm (AEST).
For further information, please contact Devika Mudaliar on (02) 9392 8100, 0438 043 186 or via email at firstname.lastname@example.org.