Public Sector - Draft 2

PSPGEN055 Refine complex workplace documents_validation

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Unit application and prerequisites

UNIT CODE

PSPGEN055

UNIT TITLE

Refine complex workplace documents

APPLICATION

This unit describes the performance outcomes, skills and knowledge required to refine complex written workplace communication at a level where preliminary research or documents may have been prepared by others as input, and final documents are being prepared.

 

This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit work autonomously performing complex tasks in a range of familiar and unfamiliar contexts.

 

The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

 

No occupational licensing, certification or specific legislative or certificate requirements apply to this unit at the time of publication.

PREREQUISITE UNIT

Nil

COMPETENCY FIELD

General

UNIT SECTOR

 

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Elements and performance criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

  1. Analyse information
    1. Test information for relevance, reliability, consistency and usefulness to the task.
    2. Separate fact from opinion and identify underlying values and beliefs.
    3. Recognise information that is not inclusive or consistent with diversity principles.
    4. Draw conclusions and prepare and submit a critical analysis with supporting evidence.
  1. Refine complex documents
    1. Confirm the purpose, audience and objectives of complex documents.
    2. Approve structure and content of document in line with the purpose and intended audience.
    3. Undertake a risk assessment and implement risk management in relation to document preparation and content, in accordance with the nature and classification of the material.
    4. Analyse information or documents provided by others for inclusive language, the influence of values, attitudes and context, conflicting advice and evidence and political implications.
    5. Synthesise information and prepare and submit documents.
    6. Provide feedback to contributors of documents to improve future input.

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Foundation skills

FOUNDATION SKILLS

Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.

SKILLS

DESCRIPTION

Reading skills to:

  • assess complex written workplace communication according to organisation requirements.

Oral communication skills to:

  • explain sometimes complex and sensitive writing protocols to contributors of documents.

Problem solving skills to:

  • address information that is inconsistent with diversity and inclusion principles
  • use feedback as a learning opportunity for others.

UNIT MAPPING INFORMATION

Release1: Supersedes and is not equivalent to PSPGEN055 Refine complex workplace documents.

LINKS

Companion Volume Implementation Guide

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Performance evidence

TITLE

Assessment Requirements for PSPGEN055 Refine complex workplace documents

PERFORMANCE EVIDENCE

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and on at least one occasion:

  • read and write at a level to address requirements of complex and sensitive workplace materials
  • use spelling, punctuation and grammar for workplace documents at an experienced level
  • provide feedback on other people’s work in appropriate ways, including creation of learning opportunities to improve research and document input.

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Knowledge evidence

KNOWLEDGE EVIDENCE

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • regulations, policies, procedures and guidelines relating to written communication in the public sector, including privacy, freedom of information, information security, confidentiality, copyright and intellectual property
  • critical analysis of complex information
  • politically and culturally sensitive documents
  • organisational requirements for complex written documents
  • principles of diversity and inclusion and how they relate to written documents
  • style manual requirements.

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Assessment conditions

ASSESSMENT CONDITIONS

Skills must be demonstrated in either a:

  • workplace environment or
  • simulated environment.

 

Simulated assessment environments must simulate the real-life working environment where the skills and knowledge within this unit would be utilised, with all the relevant equipment and resources of that working environment.

 

Assessment must ensure access to:

  • legislation, policy, procedures and protocols relating to written communication in the public sector
  • examples of complex workplace documents
  • applicable style guide.

 

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

LINKS

Companion Volume Implementation Guide

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