SIT Tourism, Travel and Hospitality Training Package

Recent Comments

Jane Ballantyne 09.08.2021

"I know this is a national qualification but some of the knowledge evidence is not relevant at all to working remotely as a guide in the Kimberley and Pilbara. I worked as a extended tour guide for 10 years all over Australia for different companies and had very little to do with the below knowledge criteria in any of my guiding roles and find it is not very relevant to the job outcome. The knowledge evidence I would like reviewed and possibly adjusted/some point removed is the ‘tourism operators that work in collaboration with guides’. • factory outlets • opal or souvenir outlets • tax free stores • inbound tour operators "

Tourism, Travel, Hospitality and Events - Draft 1

SITTGDE014 Work as a guide

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Jenni Balenzano 09.08.2021

"The knowledge section: "processes to carry out common operational tasks" means the learner must have knowledge of the series of actions or steps taken in order to achieve a particular end. Isn't this training undertaken in the specific units of the listed operational tasks? Suggestion 1 Would it be better to go back to original wording from SITHIND004 "common operational tasks" which asks for student's to have general knowledge of the types of tasks undertaken in a hospitality establishment. or Suggestion 2 Knowledge of "Tools and equipment to carry out common operational tasks" Ordering equipment and technology - internal and external customers Communication devices - internal and external customers Ticketing/booking/checkin software Point of sales equipment and software Trolleys and manual handling equipment"

Tourism, Travel, Hospitality and Events - Draft 1

SITHIND008 Work effectively in hospitality service

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Jenni Balenzano 09.08.2021

"The length of a shift could be clearer. The Hospitality General Award 2020 states a minimum shift can be 2 hours. Please specify a minimum shift length for consistency. There is debate within teaching sections of how many hours is acceptable per shift from an educational perspective. So a prescribed shift length or total number of hours would be clearer than "12 complete shifts"."

Tourism, Travel, Hospitality and Events - Draft 1

SITHIND008 Work effectively in hospitality service

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The SIT Tourism, Travel and Hospitality Training Package contains qualifications relating to a range of job roles in the tourism, travel, hospitality and events sectors. 

Qualifications within this package include those providing skills for people working in the tourism, travel, events, cookery and hospitality sectors in areas such as commercial cookery and patisserie, event management, travel consultancy, caravan and holiday park management, tour guiding, attractions management, visitor centre operations, food & beverage service, hotel operations & management and tour operations, to name a few. 

There is a range of qualifications in this package from Certificate I through to Advanced Diploma, as well as Skill Sets covering a variety of specific skill areas. These may be completed independently, or supplementary to a qualification to provide a definitive set of skills in a particular area or job role. Skill sets cover areas including customer service, espresso coffee machine operation, social media & online engagement, airfare construction, food safety, kitchen management, mentoring & supervision, food & wine advice and more. 

Components of the SIT Tourism Travel and Hospitality Training Package will be reviewed from time to time, generally according to the schedule outlined in the Industry Skills Forecast relevant to this training package. You can view and download the Industry Skills Forecast that relates to the SIT Tourism Travel and Hospitality Training Package by visiting our Tourism Travel and Hospitality Industry Reference Committee page. 

Projects that are currently open for feedback are listed below. We look forward to your involvement and receiving your input. For detailed instructions on how to submit your feedback, CLICK HERE

CLICK HERE to view and access a full list of the SIT Tourism, Travel and Hospitality Training Package qualifications. 

Projects Open for Feedback

There are currently no open projects in this training package.

Projects Closed for Feedback

Tourism, Travel, Hospitality and Events - Draft 1

Feedback closed 09.08.2021

SkillsIQ, under the direction of the Tourism, Travel and Hospitality Industry Reference Committee (IRC), is undertaking a project to update the Training Package Products that relate to Tourism, Travel, Hospitality and Events.

622 Comments | Last Comment 09.08.2021
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Cookery - Draft 2

Feedback closed 25.06.2021

SkillsIQ, under the direction of the Tourism, Travel and Hospitality Industry Reference Committee (IRC), is undertaking a project to update the Training Package Products that relate to cookery and kitchen operations.

1400 Comments | Last Comment 25.06.2021
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Cookery Draft 1

Feedback closed 09.10.2019

SkillsIQ, under the direction of the Tourism, Travel and Hospitality Industry Reference Committee (IRC), is undertaking a project to update the Training Package Products that relate to cookery and kitchen operations.

1008 Comments | Last Comment 09.10.2019
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