Other Projects & Case Studies

Community Sector and Development Training Package Development: Draft 1 Consultation

SkillsIQ, under the direction of Community Sector and Development Industry Reference Committee (IRC), and with input from the four Case Management, Child Protection, Community Development, and Youth Services Technical Advisory Committees (TACs), is undertaking a project to update Training Package Products.

SkillsIQ, under the direction of Community Sector and Development Industry Reference Committee (IRC), and with input from the four Case Management, Child Protection, Community Development, and Youth Services Technical Advisory Committees (TACs), is undertaking a project to update Training Package Products.


The Training Package Products allocated to the Community Sector and Development IRC were last endorsed in 2015. The IRC identified the need to review eight Qualifications, six Skill Sets and 65 Units of Competency packaged within the CHC Training Package during the preparation of its 2019 Industry Skills Forecast (ISF).

The 2019 ISF outlined the Case for Change which was submitted to the Australian Industry and Skills Committee (AISC), requesting approval to update these Products (listed below) in order to meet current and future industry needs.

Responding to labour force data contained in the ISF which indicated that employment levels for the sub-sectors using these Products were experiencing growth nationally, the AISC approved that these Training Package Products be reviewed.

Subsequent to this and based on industry feedback, a further two qualifications in Community Development were added to the suite of qualifications to be reviewed. This was deemed appropriate as they units contained therein were being reviewed and this would result in the qualifications being updated to contain the most current units of competency.

The CHC Training Products currently under review in this project are as follows:


  • CHC40313 Certificate IV in Child, Youth and Family Intervention
  • CHC40413 Certificate IV in Youth Work
  • CHC40513 Certificate IV in Youth Justice
  • CHC42015 Certificate IV in Community Services
  • CHC42115 Certificate IV in Community Development
  • CHC50313 Diploma of Child, Youth and Family Intervention
  • CHC50413 Diploma of Youth Work
  • CHC50513 Diploma of Youth Justice
  • CHC52015 Diploma of Community Services
  • CHC52115 Diploma of Community Development.
  • Skill Sets

    • CHCSS00061 Family Support Services Work - Provide Support
    • CHCSS00063 Working with Families
    • CHCSS00073 Case Management
    • CHCSS00074 Child Protection
    • CHCSS00090 Supporting Children and Families with Complex Needs
    • CHCSS00110 Mediation.
    • Units of Competency

      Case Management Units:

    • CHCCSM001 Facilitate goal directed planning
    • CHCCSM002 Implement case management practice
    • CHCCSM003 Work with carers and/or families in complex situations
    • CHCCSM004 Coordinate complex case requirements
    • CHCCSM005 Develop, facilitate and review all aspects of case management
    • CHCCSM006 Provide case management supervision
    • CHCCSM007 Undertake case management in a child protection framework
    • CHCCSM008 Undertake advanced client assessment
    • CHCDEV001 Confirm client developmental status
    • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
    • CHCDEV003 Analyse client information for service planning and delivery
    • CHCMED001 Prepare for mediation
    • CHCMED002 Facilitate mediation
    • CHCMED003 Consolidate and conclude mediation.
    • Child Protection Units:

    • CHCPRT001 Identify and respond to children and young people at risk
    • CHCPRT002 Support the rights and safety of children and young
    • CHCPRT003 Work collaboratively to maintain an environment safe for children and young people
    • CHCPRT004 Work effectively in child protection to support children, young people and families
    • CHCPRT005 Work within a practice framework
    • CHCPRT006 Build professional practice and sectoral expertise
    • CHCPRT007 Provide supervision in the community
    • CHCPRT008 Provide supervision in a secure system
    • CHCPRT009 Provide primary residential care
    • CHCPRT010 Work with children and young people with complex trauma and attachment issues and needs
    • CHCPRT011 Develop and implement a multi-agency investigation and child risk assessment strategy
    • CHCPRT012 Undertake and implement planning with at-risk children and young people and their families
    • CHCPRT013 Support the progress and development of young people
    • CHCPRT014 Interact with the legal system to protect children
    • CHCPRT015 Respond to needs of youth justice clients
    • CHCPRT016 Work in the youth justice environment
    • CHCPRT017 Support Aboriginal and/or Torres Strait Islander young people in youth justice system
    • CHCPRT018 Prepare young people for reintegration
    • CHCPRT019 Develop and support youth justice team.
    • Community Development Units:

    • CHCCDE001 Support participative planning processes
    • CHCCDE002 Develop and implement community programs
    • CHCCDE003 Work within a community development framework
    • CHCCDE004 Implement participation and engagement strategies
    • CHCCDE005 Develop and support relevant community resources
    • CHCCDE006 Work to empower Aboriginal and/or Torres Strait Islander communities
    • CHCCDE007 Develop and provide community projects
    • CHCCDE008 Support community action
    • CHCCDE009 Develop and support community leadership
    • CHCCDE010 Develop and lead community engagement strategies to enhance participation
    • CHCCDE011 Implement community development strategies
    • CHCCDE012 Work within organisation and government structures to enable community development outcomes
    • CHCCDE013 Establish and develop community organisations or social enterprises
    • CHCCDE014 Facilitate the development of community capacity to manage place making
    • CHCCDE015 Develop and implement a community renewal plan
    • CHCCDE016 Deliver emergency relief services.
    • Youth Services Units:

    • CHCYTH001 Engage respectfully with young people
    • CHCYTH002 Work effectively with young people in the youth work context
    • CHCYTH003 Support young people to create opportunities in their lives
    • CHCYTH004 Respond to critical situations
    • CHCYTH005 Develop and implement procedures to enable young people to address their needs
    • CHCYTH006 Work with young people to establish support networks
    • CHCYTH007 Undertake youth work in specific communities
    • CHCYTH008 Support young people to take collective action
    • CHCYTH009 Support youth programs
    • CHCYTH010 Provide services for young people appropriate to their needs and circumstances
    • CHCYTH011 Work effectively with young people and their families
    • CHCYTH012 Manage service response to young people in crisis
    • CHCPAS001 Plan for the provision of pastoral and spiritual care
    • CHCPAS002 Provide pastoral and spiritual care
    • CHCSET001 Work with forced migrants
    • CHCSET002 Undertake bicultural work with forced migrants in Australia.
    • Updates to the Training Package Products outlined above will assist in addressing industry needs.

      Project Governance

      This project is being overseen by the Community Sector and Development IRC.

      Membership of the IRC is as follows:

      CHC – Industry Reference Committee (IRC) Members:

      The IRC has convened four Technical Advisory Committees (TACs) to provide specialist input into the review and development of these Training Package Products. Membership of the respective TACs is as follows:

      Case Management (TAC) Members

      Child Protection (TAC) Members

      Community Development (TAC) Members

      Youth Services (TAC) Members


      Project Status - Draft 1 Consultation

      Consultation on Draft 1 Components commenced on Friday, 14 May 2021 and closed at 5:00pm AEST on Friday, 11 June 2021.

      Draft 1 of the Training Package Products was available for comment on the SkillsIQ Online Feedback Forum. A Consultation Guide summarising the proposed changes is also available to download from that page. To access the Feedback Forum, please click here.

      The SkillsIQ Feedback Forum provides all stakeholders with the opportunity to submit detailed input on any aspect of the proposed amendments to Training Package components (Qualifications, Skill Sets and Units of Competency) during the designated consultation period.

      Consultation Activities
      SkillsIQ also undertook several activities in which industry stakeholders and VET professionals were able to provide feedback. Due to COVID-19 restrictions, public consultation on Draft 1 took place via webinars, emails and the SkillsIQ Online Feedback Forum.

      Date                                                  Time
      Webinar 1: Thursday 20 May        10:00am - 11:00am (AEST) - closed
      Webinar 2: Thursday 20 May        2:00pm - 3:00pm (AEST) - closed
      Webinar 3: Wednesday 26 May    2:00pm - 3:00pm (AEST) - closed
      Webinar 4: Thursday 3 June          2:00pm - 3:00pm (AEST) - closed
      Webinar 5: Tuesday 8 June           2:00pm - 3:00pm (AEST) - closed

      Please click here to view the Draft 1 webinar slides.  

      Project Timings

      Following the close of the Draft 1 consultation period, feedback received will be collated and provided to the IRC to inform the development of Draft 2, which will be made publicly available for validation prior to submission for endorsement.

      Further Information

      For more information, or to discuss, please contact Vincent Panozzo at vincent.panozzo@skillsiq.com.au or via telephone at 0428 329 396.