Skills IQ is a not-for-profit, independent organisation working to ensure that skills development and training products meet current and future needs in the people facing industries across Australia.
SkillsIQ is a national not-for-profit organisation supporting industry to develop standards to equip the people-facing workforce with the right skills for jobs now and in the future.
IRCs AND INDUSTRY ENGAGEMENT

Engaging with industry to support skills development for a supply of capable employees and more profitable business.

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CURRENT PROJECTS AND FEEDBACK FORUM

Find out what is happening with our training packages – development taking place, consultation timelines and have a say via our Feedback Forum.

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RESOURCES, RESEARCH AND SUBMISSIONS

A range of publications and useful links that provide insight, information and assistance to those in our industry sectors and the broader VET sector.

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NEWS AND EVENTS

Keep up to date with latest news & upcoming events, read our e-newsletter and hear from our CEO on current issues in our industry sectors.

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Current Projects

Certificate III and IV in Hospital/Health Services Pharmacy Support: Draft 2 Validation Open

SkillsIQ, under the direction of the Technicians Support Services Industry Reference Committee (IRC), has undertaken a project to update the Packaging Rules of the two Hospital/Health Services Pharmacy Support Qualifications; to update nine existing Hospital Pharmacy Units of Competency; and to develop fourteen new Units of Competency to align to the existing and future job roles of all pharmacy assistants, pharmacy technicians and senior pharmacy technicians.

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Customer Abuse
Managing Workplace Responses to Disrespectful, Aggressive or Abusive Customer Behaviour: Open for Consultation

Following the approval of SIRXCEG008 Manage disrespectful, aggressive or abusive customers, the Wholesale and Retail IRC is developing a new Unit of Competency to equip supervisors of customer-facing front-line workers, particularly in the retail sector, with the skills and knowledge to manage workplace responses to disrespectful, aggressive or abusive customers. This proposal was approved by the AISC Sub-Committee to be developed as a cross-sectoral Unit and Skill Set and is now being progressed by the IRC.

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SEE ALL CURRENT PROJECTS

Our Training Packages

SkillsIQ supports 19 Industry Reference Committees that are responsible for the maintenance of a total of 10 Training Packages. For further detail regarding these Training Packages

click here.