SkillsIQ, on behalf of the Australian Industry and Skills Committee (AISC), has embarked upon a cross-sector project to identify the common skills needs of industries in relation to consumer engagement through online and social media to inform the update and/or development of future Training Package Products and ensure skills training is in line with workforce needs.

The Right Skills. Right Time? report measures for the first time the gap between required and actual qualifications of 10 million Australian workers across 400 people-facing occupations. With 1 in 4 Australian workers spending time and money on qualifications not needed for their current role, Australia is facing the challenge of an increasing skills mismatch.