Quality Policy

SKILLSIQ is a specialist provider of general consultancy services including training product development, occupational standards development and workforce planning and development, and industry engagement. Our management and staff are committed to providing high quality products and services that meet and exceed our stakeholder’s expectations.

Quality Objectives

The management and staff at SKILLSIQ are committed and will strive to:

• provide services to stakeholders in a timely manner

• maintain high levels of stakeholder satisfaction

As part of our systems and processes we will:

• Train, educate and communicate with employees, contractors and other relevant interested parties in regard to this policy and quality expectations where necessary

• Ensure that this policy is retained as documented information, and available to interested parties

• Define and meet objectives, by documenting and monitoring measurable quality targets

• Comply to statutory, regulatory and other requirements

• Apply a Plan, Do, Check, Act methodology to our quality management system

• Continually monitor and improve our quality performance and the effectiveness of our Quality Management System

• Apply Risk Based Thinking within our systems, operations and processes

• Conduct audits to verify processes are effectively managed within the organisation

• Ensure our quality management system is conformant and certified to ISO 9001:2015

• Review this policy annually.

Approved by Yasmin King

Chief Executive Officer

17th June 2025