Other Projects & Case Studies

Disability Support Training Package Product Development: STA Consultation

SkillsIQ, under the direction of the Disability Support IRC is undertaking a project to update the national Training Package Products for the Disability Support sector. This project will be undertaken in collaboration with the Direct Client Care and Support IRC and the Aged Services IRC.

Project Background

The introduction of the National Disability Insurance Scheme (NDIS) has allowed people living with disability greater choice and control over their lives, which has in turn led to an increase in workforce demand, as well as greater demand for personalisation of care. This has meant that disability service providers now more than ever before require a diversity of skills and personal characteristics among their workers to match the diversity of the client base.

Current challenges in the disability education sector include criticisms of the current qualifications, which further investigation has highlighted issues concerning how the training is implemented, as opposed to the content that is being delivered. The Training Package Products that cater to the disability support sector are now undergoing a major review and update, post-implementation of NDIS, consumer-directed care and the current Disability Royal Commission.

The Disability Support IRC is working in collaboration with the Direct Client Care and Support IRC and the Aged Services IRC to update the Qualifications and relevant Units of Competency within the Certificate III in Individual Support, the Certificate IV in Disability and the Certificate IV in Ageing Support.

Discussion Paper – An Evidence-Based Discussion Paper on the Issue of Disability Education Delivery

During 2020, the Disability Support IRC invited comment and feedback on some major challenges facing the Disability Support sector in regard to the delivery of training, via a discussion paper which identified a number of key issues and poses a series of questions to determine potential solutions that could be considered when updating the Training Package Products.

This paper focused on the delivery of education within the VET sector and included reference to the Certificate III in Individual Support and Certificate IV in Disability.

It sought to explore numerous avenues in order to build a picture of the state of the Vocational Education and Training (VET) sector in terms of the delivery of education and the implementation of this education into work-ready skills in the Disability Support sector.
Feedback in response to the Discussion Paper was considered during the development of Draft 1 Training Package Products.

Project Governance

This project is being overseen by the Direct Client Care and Support IRC, in collaboration with the Aged Services IRC and the Disability Support IRC. Membership of the Disability Support IRC may be seen below:

Project Status - Draft 2 Validation - Closed

The update of the Certificate III in Individual Support is being conducted alongside the update of the Certificate IV in Ageing Support and Certificate IV in Disability. While all three of these Qualifications fall under the remit of the Direct Client Care and Support IRC, the Aged Services IRC and Disability Support IRCs are working collaboratively with the Direct Client Care and Support IRC to undertake the review and update of the Training Package Products.

Draft 2 Qualifications and Units of Competency have been developed based on the feedback received on the Training Package Products during Draft 1 consultation as well as a list of Key Questions that were asked during Draft 1 consultation.

An Individual Support Working Group was formed, comprising three IRC members from each of the three IRCs to review the feedback to form recommendations for the IRCs to approve for Draft 2. SkillsIQ also convened subject matter expert discussion groups in the areas of dementia care, autism, assistive technologies, palliative care and nutrition and mealtime. The feedback and recommendations from those discussion groups were also considered by the working group and consolidated into the feedback paper and overall recommendations to the IRCs.

Draft 2 was placed on the SkillsIQ Online Feedback Forum for feedback. This feedback will provide the IRCs with input on which to finalise the Training Package Products for submission to the AISC. 

Consultation Activities

The Training Package Products and validation guide were available for comment on the SkillsIQ Online Feedback Forum until 5.00pm AEST Wednesday 28th July. Due to the strict submission timeframes under which this project is operating, no extension to this deadline was possible.

A series of webinars were also scheduled to provide an overview of the key changes and how to provide your feedback.

Project Timings



Further information

For more information on this project, please contact Melinda Brown on 02 9392 8100 or email melinda.brown@skillsiq.com.au.