Other Projects & Case Studies

Disability Support Training Package Product Development

SkillsIQ, under the direction of the Disability Support IRC is undertaking a project to update the national Training Package Products for the Disability Support sector. This project will be undertaken in collaboration with the Direct Client Care and Support IRC and the Aged Services IRC.

Project Background

The introduction of the National Disability Insurance Scheme (NDIS) has allowed people living with disability greater choice and control over their lives, which has in turn led to an increase in workforce demand, as well as greater demand for personalisation of care. This has meant that disability service providers now more than ever before require a diversity of skills and personal characteristics among their workers to match the diversity of the client base.

Current challenges in the disability education sector include criticisms of the current qualifications, which further investigation has highlighted issues concerning how the training is implemented, as opposed to the content that is being delivered. The Training Package Products that cater to the disability support sector are now undergoing a major review and update, post-implementation of NDIS, consumer-directed care and the current Disability Royal Commission.

The Disability Support IRC is working on collaboration with the Direct Client Care and Support IRC and the Aged Services IRC to update the Qualifications and relevant Units of Competency within the Certificate III in Individual Support, the Certificate IV in Disability and the Certificate IV in Ageing Support.

Project Governance

This project is being overseen by the Disability Support IRC. Membership of the IRC may be seen below:

Project Status - Preliminary Consultation

Discussion Paper

The IRC is inviting further comment and feedback on some major challenges facing the Disability Support sector in regard to the delivery of training, via a discussion paper which identifies a number of key issues and poses a series of questions to determine potential solutions that could be considered when updating the Training Package Products.

This paper is focused on the delivery of education within the VET sector and includes reference to the Certificate III in Individual Support and Certificate IV in Disability.

It seeks to explore numerous avenues in order to build a picture of the state of the Vocational Education and Training (VET) sector in terms of the delivery of education and the implementation of this education into work-ready skills in the Disability Support sector.

Training Package Product Feedback

The update of the Certificate III in Individual Support will be conducted alongside the Certificate IV in Ageing Support and Certificate IV in Disability. While all three of these Qualifications fall under the remit of the Direct Client Care and Support IRC, the Ageing Services IRC and Disability Support IRCs will be working collaboratively with the Direct Client Care and Support IRC to undertake the review and update of the Training Package Products.

The current Qualifications and relevant Units of Competency have been placed on the SkillsIQ Online Feedback Forum to invite initial comments which can be taken into account when developing Draft 1 of the revised Training Package Products. This will provide the IRC with current feedback on which to base development of Draft 1 of the revised Training Package Products.

The Training Package Products are available for comment on the SkillsIQ Online Feedback Forum until 5.00pm on Friday 23 October 2020.

Please click here to access the SkillsIQ Online Feedback Forum and provide your feedback.

Consultation Activities and Project Timings

Discussion Paper

Consultation is now open on the Discussion Paper. Please click on the links below to access the Discussion Paper and an Executive Summary. Accessible versions of both are also provided below.

There is also a template for providing your responses to the key questions raised in the Discussion Paper.

Executive Summary: An Evidence-Based Discussion Paper on the Issue of Disability Education Delivery

An Evidence-Based Discussion Paper on VET Disability Education Delivery

Please find below Accessible Versions of the Discussion Paper:

Executive Summary: An Evidence-Based Discussion Paper on the Issue of Disability Education Delivery

An Evidence-Based Discussion Paper on VET Disability Education Delivery

A Discussion Paper Response Template can be downloaded here

Please email your responses to ea@skillsiq.com.au by 5.00pm on Friday 23rd October, 2020.


Training Package Products

In order to capture detailed feedback on the Qualifications and specific Units of Competency that will be updated as a part of this project, the current version of the CHC33015 Certificate III in Individual Support, CHC43115 Certificate IV in Disability and CHC40315 Certificate IV in Ageing Support and the Units of Competency included in this project will be available for comment on the SkillsIQ Online Feedback Forum from 2nd to 23rd October 2020.

This is to ensure that the IRC has up to date feedback on the Training Package Products in order to consider this alongside the feedback from the Discussion Paper.

Please click here to access the SkillsIQ Online Feedback Forum.


Project Timings



Further information

For more information on this project, please contact Jermie Hernandez on 02 9392 8100 or email ea@skillsiq.com.au.