Other Projects & Case Studies

Disability Support Training Package Product Development

SkillsIQ, under the direction of the Disability Support IRC is undertaking a project to update the national Training Package Products for the Disability Support sector. This project will be undertaken in collaboration with the Direct Client Care and Support IRC and the Aged Services IRC.

Project Background

The introduction of the National Disability Insurance Scheme (NDIS) has allowed people living with disability greater choice and control over their lives, which has in turn led to an increase in workforce demand, as well as greater demand for personalisation of care. This has meant that disability service providers now more than ever before require a diversity of skills and personal characteristics among their workers to match the diversity of the client base.

Current challenges in the disability education sector include criticisms of the current qualifications, which further investigation has highlighted issues concerning how the training is implemented, as opposed to the content that is being delivered. The Training Package Products that cater to the disability support sector are now undergoing a major review and update, post-implementation of NDIS, consumer-directed care and the current Disability Royal Commission.

The Disability Support IRC is working on collaboration with the Direct Client Care and Support IRC and the Aged Services IRC to update the Qualifications and relevant Units of Competency within the Certificate III in Individual Support, the Certificate IV in Disability and the Certificate IV in Ageing Support.

Discussion Paper – An Evidence-Based Discussion Paper on the Issue of Disability Education Delivery

During 2020, the Disability Support IRC invited comment and feedback on some major challenges facing the Disability Support sector in regard to the delivery of training, via a discussion paper which identified a number of key issues and poses a series of questions to determine potential solutions that could be considered when updating the Training Package Products.

This paper focused on the delivery of education within the VET sector and included reference to the Certificate III in Individual Support and Certificate IV in Disability.

It sought to explore numerous avenues in order to build a picture of the state of the Vocational Education and Training (VET) sector in terms of the delivery of education and the implementation of this education into work-ready skills in the Disability Support sector.
Feedback in response to the Discussion Paper was considered during the development of Draft 1 Training Package Products.

Project Governance

This project is being overseen by the Disability Support IRC. Membership of the IRC may be seen below:

Project Status -Draft 1 Consultation - Closed

The update of the Certificate III in Individual Support  will be conducted alongside the Certificate IV in Ageing Support and Certificate IV in Disability Support. While all three of these Qualifications fall under the remit of the Direct Client Care and Support IRC, the Ageing Services IRC and Disability Support IRCs will be working collaboratively with the Direct Client Care and Support IRC to undertake the review and update of the Training Package Products.

Draft 1 Qualifications and Units of Competency have been developed based on the feedback obtained over the last 18 months from the various discussion papers released by the Disability Support and Aged Services IRCs and the scoping feedback gained in late 2020 in regard to the Training Package Products. Draft 1 has been placed on the SkillsIQ Online Feedback Forum for feedback. This will provide the IRCs with current input on which to base development of Draft 2 of the revised Training Package Products.
A Consultation Guide with a list of specific questions accompanies the draft Training Package Products. These questions relate to specific areas of the qualifications or units of competency and request feedback on actions to be taken for Draft 2. A separate response paper is able to be downloaded to provide input to these questions.

The Training Package Products and consultation documents were available for comment on the SkillsIQ Online Feedback Forum until 5.00pm on Friday, 12 March 2021.

Please click here to access the SkillsIQ Online Feedback Forum.

Consultation Activities

The Draft 1 Training Package Products and consultation documents were available for comment on the SkillsIQ Online Feedback Forum until 5.00pm on Friday, 12 March 2021.

Please click here to access the SkillsIQ Online Feedback Forum.

A series of webinars have also been scheduled to provide an overview of the key changes and how to provide your feedback. Please note that all of the webinars will cover the same material, so there is no need to register for all of the webinars. They are simply scheduled at different times to facilitate people’s attendance.

Draft 1 Webinars 

Date                                   Time

Friday, 19 February         11.00am – 12.30pm (AEDT) - closed
Monday, 22 February      2.00pm – 3.30pm (AEDT) - closed 
Friday, 26 February         2.30pm – 4.00pm (AEDT) - closed
Tuesday, 2 March            5.30pm – 7.00pm (AEDT) - closed
Thursday, 4 March          3.00pm – 4.30pm (AEDT) - closed
Wednesday, 10 March    9.30am – 11.00am (AEDT) - closed

Project Timings



Further information

For more information on this project, please contact Melinda Brown on 02 9392 8100 or email melinda.brown@skillsiq.com.au.