Community Services - Draft 2

Project Summary

SkillsIQ, under the direction of the Community Sector and Development Industry Reference Committee (IRC), has undertaken a project to update Training Package Qualifications, Skill Sets and related Units of Competency to align to the changing duties of existing and future job roles within the Community Services sector.
Create a pdf of all documents in this project

Status - Closed for Feedback

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Draft 2 validation is now open for the following updated ten Qualifications, six Skill Sets and 65 Units of Competency:

CHC Qualifications:

  • CHC40321 Certificate IV in Child, Youth and Family Intervention
  • CHC40421 Certificate IV in Youth Work
  • CHC40521 Certificate IV in Youth Justice
  • CHC42021 Certificate IV in Community Services
  • CHC42121 Certificate IV in Community Development
  • CHC50321 Diploma of Child, Youth and Family Intervention
  • CHC50421 Diploma of Youth Work
  • CHC50521 Diploma of Youth Justice
  • CHC52021 Diploma of Community Services
  • CHC52121 Diploma of Community Development.
  • CHC Skill Sets:

    • CHCSS00061 Family Support Services Work - Provide Support
    • CHCSS00063 Working with Families
    • CHCSS00073 Case Management
    • CHCSS00074 Child Protection
    • CHCSS00090 Supporting Children and Families with Complex Needs
    • CHCSS00110 Mediation.
    • CHC Units of Competency:

      Case Management Units:

      • CHCCSM001 Facilitate goal-directed planning
      • CHCCSM002 Implement case management practice
      • CHCCSM003 Work with carers and/or families in complex situations
      • CHCCSM004 Coordinate complex case requirements
      • CHCCSM005 Facilitate and review case management
      • CHCCSM006 Provide case management supervision
      • CHCCSM007 Undertake case management in a child protection framework
      • CHCCSM008 Undertake advanced client assessment
      • CHCDEV001 Confirm client developmental status
      • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
      • CHCDEV003 Analyse client information for service planning and delivery
      • CHCMED001 Prepare for mediation
      • CHCMED002 Facilitate mediation
      • CHCMED003 Consolidate and conclude mediation.
      • Child Protection Units:

        • CHCPRT001 Identify and respond to children and young people at risk
        • CHCPRT002 Support the rights and safety of children and young
        • CHCPRT003 Work collaboratively to maintain an environment safe for children and young people
        • CHCPRT004 Work effectively in child protection to support children, young people and families
        • CHCPRT005 Work within a practice framework
        • CHCPRT006 Build professional practice and sectoral expertise
        • CHCPRT007 Provide supervision in the community
        • CHCPRT008 Provide supervision in a secure system
        • CHCPRT009 Provide primary residential care
        • CHCPRT010 Work with children and young people with complex trauma and attachment issues and needs
        • CHCPRT011 Develop and implement a multi-agency investigation and child risk assessment strategy
        • CHCPRT012 Undertake and implement planning with at-risk children and young people and their families
        • CHCPRT013 Support the progress and development of young people
        • CHCPRT014 Interact with the legal system to protect children
        • CHCPRT015 Working effectively within Youth Justice
        • CHCPRT016 Work in the youth justice environment
        • CHCPRT017 Support Aboriginal and/or Torres Strait Islander young people in youth justice system
        • CHCPRT018 Prepare young people for reintegration
        • CHCPRT019 Develop and support youth justice team.
        • Community Development Units:

          • CHCCDE001 Support collaborative planning processes
          • CHCCDE002 Develop and implement community programs
          • CHCCDE003 Work within a community development framework
          • CHCCDE004 Implement participation and engagement strategies
          • CHCCDE005 Develop and support relevant community resources
          • CHCCDE006 Work to empower Aboriginal and/or Torres Strait Islander communities
          • CHCCDE007 Develop and provide community projects
          • CHCCDE008 Support community action
          • CHCCDE009 Develop and support community leadership
          • CHCCDE010 Develop and lead community engagement strategies to enhance participation
          • CHCCDE011 Implement community development strategies
          • CHCCDE012 Work within organisation and government structures to enable community development outcomes
          • CHCCDE013 Establish and develop community organisations or social enterprises
          • CHCCDE014 Facilitate the development of community capacity to manage place making
          • CHCCDE015 Develop and implement a community renewal plan
          • CHCCDE016 Deliver emergency relief services.
          • Youth Services Units:

            • CHCYTH001 Engage respectfully with young people
            • CHCYTH002 Work effectively with young people in the youth work context
            • CHCYTH003 Support young people to create opportunities in their lives
            • CHCYTH004 Respond to critical situations
            • CHCYTH005 Develop and implement procedures to enable young people to address their needs
            • CHCYTH006 Work with young people to establish support networks
            • CHCYTH007 Undertake youth work in specific communities
            • CHCYTH008 Support young people to take collective action
            • CHCYTH009 Support youth programs
            • CHCYTH010 Provide services for young people appropriate to their needs and circumstances
            • CHCYTH011 Work effectively with young people and their families
            • CHCYTH012 Manage service response to young people in crisis
            • CHCPAS001 Plan for the provision of pastoral and spiritual care
            • CHCPAS002 Provide pastoral and spiritual care
            • CHCSET001 Work with forced migrants
            • CHCSET002 Undertake bicultural work with forced migrants in Australia.

            Consultation Activities and Timelines

            National stakeholder validation of Draft 2 will begin on Monday, 19 July 2021 and will close at 5:00pm AEST on Monday, 02 August 2021.

            A Validation Guide, which should be read in conjunction with the Draft 2 Training Package Products, is available for download at the bottom of this page.

            Following the close of the validation period, feedback received will be collated and evaluated. This feedback will inform the development of the Final Draft which will be prepared for submission and endorsement.

            To remain up to date with project developments, please subscribe to SkillsIQ’s mailing list at https://www.skillsiq.com.au/Subscribetoournewsletter.aspx.

            Validation Activities: Draft 2

            Stakeholders may choose to attend either one of two webinars which will be held in addition to being able to leave feedback via SkillsIQ’s Online Feedback Forum. Please click on either of the links below to register for a webinar. The same material will be presented in each instance.

            Webinars
            Dates                                                       Time:

            Webinar 1: Thursday, 22 July 2021     2:00pm – 3:00pm AEST - closed
            Webinar 2: Wednesday, 28 July 2021 2:00pm – 3:00pm AEST - closed

            Please click here to view the webinar slides. 

            Further Information

            For more information, or to discuss, please contact Vincent Panozzo at vincent.panozzo@skillsiq.com.au or via telephone at 0428 329 396.

Attachments

Community Services - Draft 2 Validation Guide

Recent Comments

Victorian Validation and Moderation Network Victorian Validation and Moderation Network 02.08.2021

"Summary of main points of agreement- 1. Time factor- the time constraints for feedback impaired the consultation process and was inadequate for detailed consultation with Industry. 2. Industry Consultation- Concern with regard the limited scope of consultation with Industry, especially in the formative stages of the process prior to formulation of Draft 1. The current industry consultation group appear to be coming from a certain perspective that is not cognisant of all industry needs and the breadth of employment outcomes for students studying the Diploma of Community Services. 3. Narrowing focus of Dip CS- a. the additional counselling and case management focus, precludes those services that support people before a casework focus is necessary; b. having Case Management Units with attached workplace hours limits placement opportunities with existing Industry partners. c. specifying those who can reasonably be expected to Teach the counselling Units creates an issue with finding suitably qualified Teachers to deliver those Units. Solution - create a robust foundational course where specialisations can be built on, but have units in the core that can support a more holistic understanding of the complex issues associated with community services work such as trauma, mental health, AOD, family violence and homelessness. CHCCCS004 scratches the surface, but is not enough. 4. Agreement with the change of focus of Dip CS away from the previous management focus. But concerns expressed as the course has become increasingly casework focused and does not allow for the breadth of work within the Community Services sector, including areas of knowledge around prevention, education and development. 5. There does not appear to be a need for CHCLEG003 in the course. Policy development is not something students will be doing in sector and CHCLEG001 would be a much better unit to address foundational legal and ethical skills, as well as ethical dilemmas that they need to be aware of in the sector. 6. CHCCSM005 is a useful unit that should be kept, however the need for two case management units is not necessary and the current additional unit in the core is an advanced case management unit that students would not have the skills to address. Other case management models are embedded within other units to support a better holistic understanding for students to be prepared. "

Community Services - Draft 2

CHC52021 Diploma of Community Services. Draft 2

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Kristine Walsh 02.08.2021

"Agreed. "

Community Services - Draft 2

CHC52021 Diploma of Community Services. Draft 2

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Kristine Walsh 02.08.2021

"TAFE Gippsland agrees with this statement that a unit containing skills in The skills that students can develop around motivational interviewing, cognitive behavioural therapy, person-centred practice, strengths-based practice should be included. "

Community Services - Draft 2

CHC52021 Diploma of Community Services. Draft 2

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Clint Wood 02.08.2021

"Chisholm Community and Social Services Department support the following outcomes. To work in Child Protection and other challenging areas that require a holistic understanding of life domains and presenting issues, students are not well enough prepared for this with only CHCCCS004. Within child protection workers are expected to understand the complexity of working with young people that have been victims of or a witness to family and domestic violence. A unit regarding domestic violence should be included in the core to ensure that students are prepared to understand the complex needs of these consumers. Understanding the trauma that occurs to children when they are a victim or witness to family violence requires students to understand trauma informed practice and should have a core unit such as CHCMHS007 or CHCMHS013. Knowing that intergenerational trauma is one of key prevailing factors of young people entering the child protection system, if we hope to break the cycle, we need students that are prepared to manage this need. The complex mental health conditions that present in children and young people in child protection means that workers need to be prepared to understand how they can support them and build on trauma informed practice models. Most young people in residential care have challenges with AOD use or misuse, with learnt behaviours from parents and caregivers that are AOD users. To meet the needs of mental health and AOD a unit such as CHCMHS005 should be included in the core units. The skills that students can develop around motivational interviewing, cognitive behavioural therapy, person-centred practice, strengths-based practice are all embedded within this unit and other units within the proposed core units. These are the essential skills that students need to learn with the Diploma of Community Services. Counselling units are not required in the core as students will learn other essential skills that are required for direct care work. There is no need for any counselling units in the core units for this course. When young people are leaving residential or foster care, they have a lack of independent living skills with many of them are at risk of homelessness or become homeless. This is the reason why the Victorian government proposed the extension of residential care to 21 years of age. There is also a growing homeless population. Having a CHCSOH001 as a core unit would help greatly to address this need. CHCCSM005 is essential in this course, however an additional case management unit is not required. With the other proposed units students would obtain an understanding of different case management skills, practices, documentation, assessment tools and models: VU22733 – MARAM framework and case management processes, connection to the recent changes in the industry with The Orange Door. This is the officially accredited family violence course in Victoria and should at the very least be on the listed electives as an essential unit. CHCMHS005 – Assessment tools and treatment planning in AOD/Mental Health with goals/needs addressed through clear strategies in holistic needs. Supports better outcomes and with the implications of the Royal Commission into Mental health can support a key understanding of services. CHCSOH001 – Housing case management framework, legal systems, police powers, court reports and tribunals to support people at risk of or experiencing homelessness. Referral processes are essential to someone working in the sector and by understanding the various services they are referring to or could potentially work in will strengthen students understanding and the sector. While child protection is not the only employment outcome, all employment outcomes in community services require students that are prepared to manager the complex issues that consumer present with. To enable this, the industry reference group for this course should have a clearer concept of the employment outcomes for students from the Diploma of Community Services from the student surveys that occur. When searching employment outcomes for Diploma of Community Services on Google it provided the following answer:  Family Violence Support Officers  Child Protection Officers  Community Development Officers  Community Support Workers  Crisis Intervention Workers These employment outcomes are associated with direct care work with clients that require skills to manage complex behaviours. When Chisholm Institute has been involved in industry consultation and industry reference days, we have been informed that all consumer groups are complex and require a holistic understanding to support them. If this is what industry is asking for, we need to have a qualification that ensures students can meet this industry expectation and need. The skills sets provide an opportunity for students to build a more complex understanding of particular areas, however we must ensure that students have a better understanding of the complexities of the people they will work with in sector. There does not appear to be a need for CHCLEG003 in the course. Policy development is not something students will be doing in sector and CHCLEG001 would be a much better unit to address foundational legal and ethical skills, as well as ethical dilemmas that they need to be aware of in the sector. Due to the current nominal hours for CHCDIV001 and CHCDIV002 these units would run lock-stepped and not require additional days of delivery to change from CHCDIV003 and the addition of one unit. This proposed model would include CHCCCS004 - Assess co-existing needs CHCCCS007 - Develop and implement service programs CHCCCS019 - Recognise and respond to crisis situations CHCCSM005 - Develop, facilitate and review all aspects of case management CHCDEV001 - Confirm client developmental status CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services CHCDFV001 - Recognise and respond appropriately to domestic and family violence CHCDIV001 - Work with diverse people CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 - Work legally and ethically CHCMGT005 - Facilitate workplace debriefing and support processes CHCMHS005 - Provide services to people with co-existing mental health and alcohol and other drugs issues CHCPRP003 - Reflect on and improve own professional practice CHCSOH001 - Work with people experiencing or at risk of homelessness HLTWHS003 - Maintain work health and safety In relation to placement, when skills need to be demonstrated in the workplace it becomes a huge barrier. The expectation that placement assessors are able to observe practical skills of a placement student can not be confirmed and supervisors from placement organisations can not assess competency or confirm competency on a third party report. Reflective written pieces are the only way to truly obtain valid evidence from placement unless on a project where an assessor is constantly observing students, which is not the norm for student placements. Information taken from My Skills on employment outcomes for students in the Diploma of Community Services - https://www.myskills.gov.au/courses/details?Code=CHC52015 These employment outcomes indicate that most students are employed in direct care work and require the necessary skills to address consumers holistic needs. "

Community Services - Draft 2

CHC52021 Diploma of Community Services. Draft 2

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Elizabeth Gabriel Bright 02.08.2021

"Absolutely agree with David"

Community Services - Draft 2

CHC52021 Diploma of Community Services. Draft 2

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