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Individual Support, Ageing and Disability - Draft 1

CHCCCS033_Respond to suspected abuse_Consultation Draft 1

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Unit application and prerequisites

UNIT CODE

CHCCCS033

UNIT TITLE

Respond to suspected abuse

APPLICATION

This unit describes the performance outcomes, skills and knowledge required to identify signs of possible abuse, take appropriate action according to role and responsibilities and minimise the risk of abuse to a person.

 

This unit applies to workers in a range of community services contexts.

 

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

 

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

PREREQUISITE UNIT

Nil

COMPETENCY FIELD

Nil

UNIT SECTOR

Nil

3 Comments

"The unit appears to have the responsibilities of both the support worker and senior management. Please consider splitting the unit into the two different cohorts. In the organisation i work for the support workers responsibility is to recognise, and report suspected abuse. It’s not appropriate for support workers to be undertaking an investigation as outlined in the unit. We would see that the following be considered removal of Element 2 Performance Criteria 2.6 Follow strategies, that have been developed to manage the perpetrator and 2.7 Monitor and review action in accordance with organisational policy and procedures and 4.4 Provide input to the process of improving systems and procedures as our support workers wouldn’t complete these tasks. Amend the wording on Element 2 Performance criteria 2.4 Determine the course of action required and confirm the person’s agreement be amended to ‘Seek advice and assistance on the course of action required’. A new unit may need to be considered to cover senior management/ house supervisor responsibilities. "

Darrel Heal 11.03.2021 04.53PM

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Cert III

"The unit shoudl be looking at the level of responsibility of the support worker. at Certificate III it should be about recognising and reporting e.g. supervisor. when completing reports, being able to articulate to complete the report e.g. objectively. This is already covered in other units such as empowering unit and legal and Ethical. It could be made more robust in other units such as the enpowering unit. "

Rosalie Duke-Stanley 10.03.2021 10.43PM

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CHCCCS033_Respond to suspected abuse_Consultation Draft 1

"This is for senior management and/or elder abuse organisations, not for the support worker. They are responsible for reporting suspected abuse and the relevant reporting ie incident report, but not to do the investigation and subsequent action. That is not within their scope of practice or expertise."

Cheryl Durston 18.02.2021 07.33PM

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Elements and performance criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

  1. Identify suspected abuse.
    1. Identify signs of suspected abuse.
    2. Review all available information relating to suspected abuse.
    3. Record concerns and actions taken according to organisational policies and procedures.
    4. Comply with legal and organisational reporting requirements.
  1. Support people experiencing suspected abuse.
    1. Explore the person’s understanding and interpretation of the situation using awareness raising methods.
    2. Empower the person to seek clarification of relevant procedures, information and advice.
    3. Assess the actual and potential effects of suspected abuse on the person.
    4. Determine the course of action required and confirm the person’s agreement.
    5. Obtain consent from the person or their legal representative for any action to be taken on their behalf.
    6. Follow strategies, that have been developed to manage the perpetrator.
    7. Monitor and review action in accordance with organisational policy and procedures.
  1. Complete reporting requirements.
    1. Complete documentation according to legal requirements and organisational policy and procedures.
    2. Maintain and store documentation according to organisational policies and procedures.
  1. Contribute to systems and procedures.
    1. Promote awareness of worker responsibilities to act on suspicion and disclosure of abuse.
    2. Monitor systems and procedures for their effectiveness in supporting vulnerable people.
    3. Identify and report problems with systems and procedures according to organisational policies and procedures.
    4. Provide input to the process of improving systems and procedures.

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Foundation skills

FOUNDATION SKILLS

Foundation skills essential to performance are explicit in the Performance Criteria of this unit of competency.

UNIT MAPPING INFORMATION

CHCCCS021 Respond to suspected abuse.

LINKS

Companion Volume Implementation Guide

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Performance evidence

TITLE

Assessment Requirements for CHCCCS033 Respond to suspected abuse

PERFORMANCE EVIDENCE

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

  • recognised and responded to three different types of suspected abuse in accordance with legal requirements and organisational policies and procedures.

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Knowledge evidence

KNOWLEDGE EVIDENCE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • legal and ethical consideration relevant to recognising and responding to abuse and how these are applied in an organisation and individual practice, including:
    • duty of care
    • human rights:
      • rights to make own decisions
      • implications when people are unable to exercise their rights
      • organisation’s responsibility to the care recipient
    • informed consent
    • mandatory reporting
    • privacy, confidentiality and disclosure
  • current issues and debates relating to abuse
  • types of abuse:
    • emotional
    • psychological
    • financial
    • physical
    • sexual
    • systemic
  • abuse statistics and characteristics
  • nature of people who may be more vulnerable to abuse
  • different interpretations of abuse and the importance of recognising different value systems
  • relationship between abuse and devaluation
  • roles and responsibilities of different people in suspected abuse situations
  • indicators and behaviours of people that might raise suspicion of possible abuse
  • systems and procedures used to manage suspected abuse:
    • process for identifying abuse
    • actions to take if abuse is suspected
    • how to conduct an investigation into possible abuse
    • use of abuse safeguards
    • methods to raise awareness
    • reporting systems
  • sources of authoritative information and guidance regarding abuse and responding to abuse situations.

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Assessment conditions

ASSESSMENT CONDITIONS

Skills must be demonstrated in the workplace or a simulated environment that reflects workplace conditions.

 

Assessment must ensure access to:

  • facilities, equipment and resources that reflect real working conditions and model industry operating conditions and contingencies
  • organisational policies and procedures for responding to abuse
  • government policies and guidelines relating to the reporting of suspected abuse
  • opportunities for engagement with people in care or people who participate in simulations and scenarios that involve suspected abuse in a range of contexts.

 

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

LINKS

Companion Volume Implementation Guide

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