Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element.
- Prepare to provide support to people living with dementia.
- Read individualised plan and familiarise self with the specific needs and preferences of the person living with dementia.
- Apply person-centred care approaches to all interactions with the person living with dementia.
- Consult with the person and their carer to provide and maintain a stable and familiar environment that supports the person’s wellbeing.
- Recognise and refer situations outside scope of own role to supervisor or health professional.
- Recognise signs consistent with abuse or neglect of the person and report according to legislative requirements and organisational policies and procedures.
- Use effective communication strategies.
- Communicate in a supportive manner that respects the person’s needs, rights and preferences and upholds their dignity.
- Support engagement of the person with dementia using verbal and non-verbal communication strategies.
- Provide reassurance and use a range of validation strategies with the person to relieve distress and agitation.
- Communicate with carers and families in a supportive manner to provide care information and opportunities for discussion.
- Support the person to participate in activities according to the individualised plan.
- Work with the person, carer and family to develop an understanding of their likes, dislikes, strengths and interests.
- Support the person to engage in activities that facilitate ongoing independence according to their needs and preferences.
- Access information about the person’s reminiscences and routines from person, carer and family to inform activities that reflect the person’s preferences and provide pleasurable experiences.
- Assist the person to maintain dignity of risk, whilst balancing duty of care.
- Identify and support the person’s use of assistive technologies relevant to the activity, according to their individual needs.
- Use a strengths-based approach to meet the person’s needs.
- Refer to the individualised plan to gain awareness of identified behaviours and potential triggers.
- Recognise behaviours of the person that indicate stressors including un-met needs.
- Use knowledge of the person to determine strategies to reduce stressors and meet their needs.
- Implement identified strategies to reduce the likelihood of negative outcomes for the person and others.
- Complete documentation.
- Observe and document any changes in behaviour of the person and report to supervisor.
- Complete, maintain and store documentation according to legislative requirements and organisational policies and procedures.
- Implement self-care strategies.
- Monitor own stress level when working with people with dementia.
- Use self-care strategies and seek support if required according to organisational policies and procedures.