Develop primary health care programs
This unit describes the performance outcomes, skills and knowledge required to plan, organise and evaluate primary health care programs to address identified needs in Aboriginal and/or Torres Strait Islander communities. It requires the ability to use critical thinking, planning and collaboration skills.
Primary health care programs are those programs which provide services to address particular health issues. They may be new programs or adaptations of existing programs. Health issues are diverse and may include eye, ear and oral health, social and emotional wellbeing, chronic disease, infant and maternal health or crisis intervention. Activities could be short term or ongoing.
The development of health promotion programs is covered in another unit.
This unit applies to senior roles in Aboriginal and/or Torres Strait Islander organisations that provide primary health care and other support services to Aboriginal and/or Torres Strait Islander clients and communities. It is specific to Aboriginal and/or Torres Strait Islander people working as health workers or health practitioners.
No regulatory requirement for certification, occupational or business licensing is linked to this unit at the time of publication. For information about practitioner registration and accredited courses of study, contact the Aboriginal and Torres Strait Islander Health Practice Board of Australia (ATSIHPBA).
Health Care and Support
Aboriginal and/or Torres Strait Islander Health
Elements describe the essential outcomes
Performance criteria describe the performance needed to demonstrate achievement of the element.
- Establish community needs and program scope.
- Use holistic approaches that support the community to take a self-determination approach to health.
- Identify community representatives and other individuals and organisations who play a role in local community health service provision.
- Create a process for community representatives and other individuals and organisations to be consulted and actively involved in the development of primary health care programs.
- Identify and assess existing community information and research that provides data about diseases of high incidence and health care needs and priorities.
- Consult with colleagues to obtain their perspectives and feedback on program needs and service gaps.
- Identify and consider government and non-government Aboriginal and/or Torres Strait Islander primary health strategies, policies, and resources that could support program development.
- Plan primary health care programs.
- Follow agreed consultation and collaboration processes.
- Develop specific program objectives and key performance indicators based on identified priorities.
- Determine program delivery and follow up methods according to community needs, the nature of the health issue being addressed and operational constraints or opportunities.
- Determine human, financial and physical resource requirements and the actions required to facilitate their availability.
- Develop processes and procedures that address ethical and compliance requirements and are consistent with the principles underpinning work in Aboriginal and/or Torres Strait Islander health.
- Identify and incorporate monitoring and evaluation criteria and processes.
- Document plans that include clear actions, responsibilities and timelines for implementation.
- Obtain organisational and community approval for proposed program, according to community protocols.
- Organise program implementation.
- Follow organisational procedures for accessing additional financial resources.
- Organise required training based on the program plan.
- Access and arrange required internal and external services and resources for program delivery.
- Identify local roles and responsibilities for program delivery and consult with colleagues to plan practical details.
- Communicate program details.
- Identify key internal and external health services stakeholders who need to be made aware of the program.
- Determine the best ways of providing information about the program based on its scope and specific audience needs.
- Provide information about the program and how it will be implemented to the community and other stakeholders.
- Monitor and evaluate primary health care programs.
- Seek and review feedback from colleagues and client about the effectiveness of program delivery.
- Take action to make minor adjustments to delivery based on feedback received.
- Evaluate health care programs against agreed criteria.
- Identify program strengths and areas for improvement.
- Collect, document and use information and program data to identify gaps and further opportunities.
- Communicate evaluation outcomes to community representatives and other stakeholders to inform future planning.
- Use evaluation as the basis for advocacy activities related to primary health care programs.
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.
Reading skills to:
- interpret detailed familiar organisational procedures
- interpret varied, unfamiliar and potentially complex information about health issues from research, funding and strategy documents.
Writing skills to:
- structure and draft program planning and implementation documentation and procedures
- integrate and link information from diverse sources in program implementation information.
Oral communication skills to:
- ask open and closed probe questions and actively listen during team and community interactions.
Numeracy skills to:
- interpret data about existing financial resources
- interpret health research and program data
- make estimates of financial resource requirements.
Teamwork skills to:
- work collaboratively with both internal and external colleagues.
Planning and organising skills to:
- establish implementation plan that involves diverse logistical elements.
Technology skills to:
- create, structure and format digital planning documentation.
UNIT MAPPING INFORMATION
No equivalent unit.
For details, refer to the full mapping table in the Draft 2 Validation Guide.
Companion Volume Implementation Guide