Public Sector - Draft 1

Project Summary

SkillsIQ, under the direction of the Public Sector Industry Reference Committee (IRC), has undertaken a project to update the Qualifications and Units of Competency within the PSP Public Sector Training Package that cater to the Governance and Trade Measurement sub-sectors in order to ensure that the skills and knowledge requirements for people working in these environments in State, Territory and Federal jurisdictions meet current and future sector needs.
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Status - Open for Feedback

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The Draft 1 consultation period will seek feedback on the following seven Qualifications, eight related skill sets and 265 Units of Competency:

  • PSP20116 Certificate II in Government
  • PSP30116 Certificate III in Government
  • PSP40116 Certificate IV in Government
  • PSP50116 Diploma of Government
  • PSP60116 Advanced Diploma of Government (Workplace Inspection/Investigations/Fraud Control)
  • PSP40516 Certificate IV in Trade Measurement
  • PSP50516 Diploma of Trade Measurement.
  • The Draft 1 Training Package Products have been informed by research and input from the respective sub-sector Technical Advisory Committees (TACs), together with interviews with specialised groups within the sector.

    This Training Package update also includes the potential removal of obsolete Units of Competency for stakeholder consideration.

    Further details in relation to proposed changes and key issues for consideration at the Draft 1 consultation stage of this project are set out in the Consultation Guide, which should be read in conjunction with the Draft 1 Training Package Products. This Guide is available for download at the bottom of this page.

    To remain up to date with project developments, please subscribe to SkillsIQ’s mailing list at https://www.skillsiq.com.au/Subscribetoournewsletter.aspx.

    Draft 1 Consultation – Open

    Draft 1 of the Qualifications, Skills Sets, Units of Competency and associated Assessment Requirements will be open for public consultation from Wednesday, 07 July 2021 and will close at 5.00pm AEST on Wednesday, 04 August 2021.

    Consultation Activities: Draft 1

    Throughout the Draft 1 consultation period, SkillsIQ will be undertaking a number of activities to engage with stakeholders in order to gather feedback. These will include a series of national consultation webinars and stakeholder interviews. To attend a webinar, each of which will contain the same presentation material, please select your preferred time and date and register your details by clicking on any of the links below. Please register each attendee separately.

    Webinars:
    Date                                                              Time

    Webinar 1: Wednesday, 21st July 2021  10:00am – 12:00pm (AEST) - closed
    Webinar 2: Wednesday, 21st July 2021  2:00pm – 4:00pm (AEST) - closed
    Webinar 3: Thursday, 22nd July 2021    10:00am – 12:00pm (AEST) - closed
    Webinar 4: Thursday, 22nd July 2021     2:00pm – 4:00pm (AEST) - closed

    Following the close of the consultation period, feedback received will be collated and evaluated. The Public Sector IRC, with the support of the respective specialist Technical Advisory Committees (TACs) will review and confirm the changes required for the development of Draft 2, based on stakeholder feedback received during the first round of consultation. Draft 2 will be made publicly available for validation prior to the submission for endorsement to the Australian Industry and Skills Committee (AISC).

    Further Information

    For more information regarding this project, please contact Fraser Nelson at fraser.nelson@skillsiq.com.au or via telephone on 0410 912 693.

    * We are aware that some Performance Criteria numbering is incorrect, please excuse this computer glitch. 

Attachments

Public Sector - Draft 1 Consultation Guide

Recent Comments

Heather Glass 17.07.2021

"Is it appropriate that PC 4.1 is a repetition of the title of the element? PC 4.2 would appear to logically need to come before PC 4.1. Add a PC: 'Do not leave interpreter alone with LOTE client(s), perhaps as an addendum to PC 4.3. PC 4.4 is a repetition of PC 3.7. Consolidate PC 3.7 into PC 4.4."

Public Sector - Draft 1

PSPGEN040 Work with interpreters Draft 1

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Heather Glass 17.07.2021

"It is not clear what this criterion means. Apart from anything else, 'refer problems' to whom? Is this criterion about complaints about the interpreter, or grievances from the client or the interpreter? Then might they be better addressed by an additional element or inclusion in the last element, but that element to have a different title? Or perhaps this criterion is about an interpreter who has been improperly matched to the job, the public servant has developed concerns about the effectiveness of communication and wants to terminate the encounter, lodge a complaint about the interpreter and find another interpreter. Neither possibility would appear to have much to do with cultural or societal differences (and it's unclear what those constitute), or situational or ethical issues (again, it's unclear what those might constitute). PC 3.7 would also appear to be a duplication of PC 4.4. Suggest relocating 3.6 and 3.7 to, for example, an Element 5 and better positioning Element 4, as monitoring the safety and wellbeing of an interpreter is something that should be happening while using interpreting services and before standing a poor interpreter down or debriefing an interpreter. There does need to be a PC or an element that addresses the need to be alert to poor interpreting, or difficulties in communication. For example, observable problems might be if there are conversations going on between the interpreter and the public servant to the exclusion of the client, or vice versa, in which case the interpreter needs to be reminded to interpret everything. The answers coming back from questions asked may not seem to be on point, in which case the public servant needs to use mirror techniques, broken record techniques, alternative questions, and active listening techniques in general to be sure they and the client are understanding each other."

Public Sector - Draft 1

PSPGEN040 Work with interpreters Draft 1

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Heather Glass 16.07.2021

"Also add: 'levels of interpreter competence and skills and knowledge needed to achieve varying communication outcomes'"

Public Sector - Draft 1

PSPGEN040 Work with interpreters Draft 1

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Heather Glass 16.07.2021

"Sorry, '... clarification or repetition ...'"

Public Sector - Draft 1

PSPGEN040 Work with interpreters Draft 1

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Heather Glass 16.07.2021

"The intent of this performance criterion is unclear. Suggest amending to: 'Encourage and respond to requests from the interpreter for clarification, to support accurate communication.'"

Public Sector - Draft 1

PSPGEN040 Work with interpreters Draft 1

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