Group A – Customer Service |
BSBFIN302 | Maintain financial records |
BSBTEC301 | Design and produce business documents |
SISXCCS005 | Monitor and evaluate customer service |
SIRXCEG002 | Assist with customer difficulties |
SIRXCEG008 | Manage disrespectful, aggressive or abusive customers |
SISXFAC012 | Promote safe and effective use of facilities |
Group B – Aquatic Technical Operations |
SISCAQU015 | Test pool water quality |
SISCAQU016 | Manage pool water quality |
SISCAQU017 | Monitor and maintain aquatic facility plant and equipment |
SISXFAC009 | Coordinate facility maintenance |
Group C – Recreation Programs |
SISXIND010 | Protect children and young people |
SISXFAC012 | Promote safe and effective use of facilities |
SISXMGT005 | Facilitate community recreation initiatives |
SISXPLD003 | Plan recreation programs |
SISXPLD004 | Facilitate groups |
SISXPLD005 | Facilitate inclusion for people with disability |
Group D – Swim School Coordination |
BSBSTR402 | Implement continuous improvement |
SISXFAC012 | Promote safe and effective use of facilities |
SISXIND010 | Protect children and young people |
SISXPLD007 | Schedule service offerings for sport, fitness, aquatic and recreation |
SITXCCS007 | Enhance customer service experiences |
Group F – General Electives |
BSBLDR412 | Communicate effectively as a workplace leader |
BSBLDR414 | Lead team effectiveness |
BSBOPS405 | Organise business meetings |
BSBOPS406 | Participate in organisational governance |
BSBPMG430 | Undertake work projects |
CHCCDE005 | Develop and support relevant community resources |
CHCCDE007 | Develop and provide community projects |
CHCDIV001 | Work with diverse people |
CHCYTH009 | Support youth programs |
HLTAID011 | Provide First Aid |
HLTAID014 | Provide advanced first aid |
HLTAID015 | Provide advanced resuscitation and oxygen therapy |
HLTINF003 | Implement and monitor infection prevention and control policies and procedures |
PSPPCM007 | Manage contracts |
SIRXOSM002 | Maintain ethical and professional standards when using social media online platforms |
SIRXOSM003 | Use social media and online tools |
SISCAQU018 | Operate self-contained breathing apparatus in aquatic facility emergencies |
SISCAQU021 | Perform complex water rescues |
SISCAQU022 | Provide oxygen resuscitation and therapy in an aquatic environment |
SISOPLN006 | Plan for minimal environmental impact |
SISXCAI011 | Develop and deliver long term training programs |
SISXFAC008 | Monitor and maintain facility plant and equipment |
SISXFAC011 | Manage stock supply and purchase |
SISXFAM001 | Organise and supervise participant travel |
SISXFAM006 | Coordinate sport, fitness and recreation events |
SISXIND008 | Manage legal compliance in sport and recreation |
SISXIND012 | Select and use technology for sport, fitness and recreation work |
SISXMGT003 | Recruit, induct and manage volunteers |