Tourism, Travel, Hospitality and Events - Draft 1

Project Summary

SkillsIQ, under the direction of the Tourism, Travel and Hospitality Industry Reference Committee (IRC), is undertaking a project to update the Training Package Products that relate to Tourism, Travel, Hospitality and Events.
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In 2019, SkillsIQ, under the direction of the Tourism, Travel and Hospitality Industry Reference Committee (IRC), submitted a Case for Change outlining the proposed update of those Training Package Products specific to the Tourism, Travel, Hospitality and Events sectors in Australia. The existing Qualifications, Units of Competency and Skill Sets currently form part of the nationally recognised SIT Tourism, Travel and Hospitality Training Package.

It has been more than six years since the Training Package Products for these sectors were formally and comprehensively updated, and an update is therefore proposed to ensure they are current and relevant. This project will look to address the key skills and knowledge gaps identified across the industry, and to ensure that training practices are up to date with what industry needs.

Feedback received during the consultation period will be collated and used by the IRC to inform the development of Draft 2.

Consultation Activities and Timelines

National consultation on Draft 1 will occur from Tuesday, 13 July to 5pm Monday, 9 August 2021.

A series of webinars will be held across all states and territories, along with access to the SkillsIQ Online Feedback Forum. Please click on the links below to register for a webinar.

Webinars:
Date                                                  Time

Webinar 1: Friday 16 July              2:00pm - 4:00pm (AEST) - closed
Webinar 2: Tuesday 20 July          2:00pm - 4:00pm (AEST) - closed
Webinar 3: Wednesday 28 July    2:00pm - 4:00pm (AEST) - closed
Webinar 4: Monday 2 August      2:00pm - 4:00pm (AEST)

Please click here to view the webinar slides.

To remain up to date with project developments, please subscribe to SkillsIQ’s mailing list at https://www.skillsiq.com.au/Subscribetoournewsletter.aspx

Attachments

Tourism, Travel, Hospitality and Events - Draft 1 Consultation Guide

Recent Comments

Joanne Brown 30.07.2021

"For a Certificate II level, some of the core units have a massive amount of questions, leaving some students with limited LLN feeling overwhelmed and ultimately walking away from a course. "

Tourism, Travel, Hospitality and Events - Draft 1

SIT20121 Certificate II in Tourism

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Kellie Lumby 30.07.2021

"It would be wonderful if SITXCCS014 – Provide Service to Customers remains as a core competency highlighting the importance of assisting people with specific needs. Being part of this training can provide students with first hand opportunities to explore wonderful resources made available from a variety of organisations both locally and internationally to enhance the tourism experience (Accessible Tourism or Tourism for All) for everyone in the community. There are many tourism businesses providing accessible information which makes pre-planning for a trip so much easier. Thank you."

Tourism, Travel, Hospitality and Events - Draft 1

SIT30121 Certificate III in Tourism

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Katrina Leech 29.07.2021

"Industry relevant software (e.g.: Opera - Hospitality, Travelport - Travel, Eventsair - Events) is often used practically when assessing the performance evidence of this unit. As such, PC: 2.6 Reinstate, duplicate or split reservations as required may not be relevant to each industry and the Knowledge evidence required would be more relevant to either/ or industry/ qualification this unit is being assessed within. It's not relevant for a student studying for an Events outcome to have knowledge of a Travel GDS."

Tourism, Travel, Hospitality and Events - Draft 1

SITTTVL007 Use a computerised reservations or operations system

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Katrina Leech 29.07.2021

"I agree"

Tourism, Travel, Hospitality and Events - Draft 1

SITSS00072 - Airfare Construction

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Katrina Leech 29.07.2021

"I agree"

Tourism, Travel, Hospitality and Events - Draft 1

SITSS00072 - Airfare Construction

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