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Ambulance and Paramedic IRC

The Ambulance and Paramedical Science qualifications were last endorsed in December 2015 and are included in the HLT Health Training Package.

Industry Overview

Businesses within the sector include private and public organisations, from small to medium. In 2012–13, Australian ambulance services had a salaried workforce of 15,220 full-time equivalent (FTE) personnel and a volunteer workforce of 7,456 FTE personnel.

The sector is commonly broken into Ambulance Communications and Ambulance Clinical. Workers in this sector provide the following services:

  • First-aid services
  • On-site pre-hospital care
  • Intensive paramedic care services
  • The domestic and international retrieval of patients.


Occupations in this sector include:

  • ambulance officer
  • ambulance paramedic
  • patient transport officer
  • dispatcher
  • medical assistant
  • ambulance call-taker.


The VET qualifications that cater to this sector are:

HLT21015 Certificate II in Medical Service First Response
HLT31015 Certificate III in Ambulance Communication (Call-taking)
HLT31115 Certificate III in  Non-Emergency Patient Transport
HLT31215 Certificate III in Basic Health Care
HLT41015 Certificate IV in Ambulance Communications (Dispatch)
HLT41115 Certificate IV in Health Care
HLT51015 Diploma of Paramedical Science.

Links to view and download the content for each of these qualifications may be found in our Training Packages section.

Ambulance and Paramedic IRC Industry Skills Forecast

On 30th September 2016, IRCs submitted their initial four-year workplans to the Australian Industry and Skills Committee (AISC) for consideration. These workplans were developed incorporating information sourced in a variety of ways, including meetings and consultations with stakeholders, desktop research, an industry workforce survey open to all stakeholders, across all industries for a five-week period and consultation with IRC members and their stakeholder networks.

In April 2017, these workplans were refreshed, retitled as Industry Skills Forecasts and again submitted to the AISC. An IRC’s Industry Skills Forecast provides an overview of the sector and the current challenges and opportunities it faces, along with an analysis of current and projected employment and workforce skills needs. It proposes a schedule for the ongoing review of relevant training package products to inform the AISC’s development of the four-year rolling National Schedule.

It is noted that this Industry Skills Forecast has been developed and signed off by this IRC, but the final decision with regard to the scheduling of training product development rests with the AISC, once it has reviewed the submitted Industry Skills Forecasts of all 60 plus IRCs across the various sectors of Australian Industry. The confirmed National Schedule is published on the AISC website once approved.

CLICK HERE to download the Ambulance and Paramedic IRC Industry Skills Forecast.