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Ambulance and Paramedic IRC

The Ambulance and Paramedical Science qualifications were last endorsed in December 2015 and are included in the HLT Health Training Package.

Industry Overview

Businesses within the sector include private and public organisations, from small to medium. In 2012–13, Australian ambulance services had a salaried workforce of 15,220 full-time equivalent (FTE) personnel and a volunteer workforce of 7,456 FTE personnel.

The sector is commonly broken into Ambulance Communications and Ambulance Clinical. Workers in this sector provide the following services:

  • First-aid services
  • On-site pre-hospital care
  • Intensive paramedic care services
  • The domestic and international retrieval of patients.


Occupations in this sector include:

  • ambulance officer
  • ambulance paramedic
  • patient transport officer
  • dispatcher
  • medical assistant
  • ambulance call-taker.


The VET qualifications that cater to this sector are:

HLT21015 Certificate II in Medical Service First Response
HLT31015 Certificate III in Ambulance Communication (Call-taking)
HLT31115 Certificate III in  Non-Emergency Patient Transport
HLT31215 Certificate III in Basic Health Care
HLT41015 Certificate IV in Ambulance Communications (Dispatch)
HLT41115 Certificate IV in Health Care
HLT51015 Diploma of Paramedical Science.

Links to view and download the content for each of these qualifications may be found in our Training Packages section.

Ambulance and Paramedic IRC Industry Skills Forecasts

CLICK HERE to download the 2017 Ambulance and Paramedic IRC Industry Skills Forecast.

CLICK HERE to download the 2018 Ambulance and Paramedic IRC Industry Skills Forecast.