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Personal Services IRC

Nationally recognised qualifications, skill sets and units of competency for the Personal Services industries sit across three training packages.

The current versions of these training packages and their endorsement dates are listed below:

  • SHB Hairdressing and Beauty Services – Endorsed 19 August 2021
  • SIF Funeral Services – Endorsed 17 June 2013
  • SFL Floristry – Endorsed 22 September 2015.

Industry Overview

The personal services landscape is broad, with Training Package Products catering to four main sectors:

  • Beauty
  • Hairdressing
  • Floristry
  • Funeral services.

The majority of businesses in these sectors are commercial enterprises, ranging from sole traders to large enterprises.

Hairdressing and Beauty Services

The hairdressing and beauty services industries are dynamic and are mainly involved in the provision of personal services to both men and women. Hairdressing businesses offer a diverse range of hair-related services such as hair cutting, colouring and styling. Some businesses offer a specific and specialised service such as barbering. Beauty businesses typically provide services such as massage, facials, nail care and hair removal. Many also offer advanced treatments that utilise specialised products and equipment to deliver results-oriented services.


The flower retailing industry, as defined by ANZSIC consists of enterprises mainly engaged in retailing cut flowers or display foliage. Florists often specialise in the display and arrangement of flowers for events such as weddings, funerals and corporate or public events. Services offered include tailored design options that require specialist technical and creative skills.

Funeral Services

The Australia Standards Classification of Occupations (ASCO) classifies as “funeral workers” those who:

  • Prepare bodies for viewing and burial
  • Arrange and conduct funerals
  • Perform other specialist funereal services.

Employers in the funeral services industry operate burial sites, run funeral homes, prepare bodies for burial, interment or cremation and organise funerals.



Please click on the list below to view and download content of the VET qualifications that cater to each sector.
Hairdressing and Beauty services
Funeral services

Personal Services IRC Industry Skills Forecasts

CLICK HERE to download the 2017 Wholesale, Retail and Personal Services IRC Industry Skills Forecast.

CLICK HERE to download the 2018 Personal Services IRC Industry Skills Forecast.

CLICK HERE to download the 2019 Personal Services IRC Industry Skills Forecast.