Aged Care Training Package Product Development

Aged Care Training Package Product Development
During 2018, the Aged Care Workforce Taskforce, Chaired by Professor John Pollaers, consulted on a broad range of workforce issues relating to the aged care sector. The resulting report “A Matter of Care – Australia’s Aged Care Workforce Strategy” provided a set of recommendations which were aimed at ensuring the best quality aged care services and outcomes for Australia’s elderly.

Project Background

During the consultation conducted by the Aged Care Workforce Taskforce, feedback was received that the current Certificate III in Individual Support (Ageing) was not adequately meeting the skills needs of workers and employers in the aged care sector, thereby jeopardising the quality of care. Various reasons were given for this, but one of the most common was that the packaging rules of the generic qualification allowed for poor elective selection, resulting in graduates that did not have the requisite skills.

In response to the recommendations of the report, the Aged Services IRC was formed and tasked with developing a stand-alone and specialised qualification for entry level workers in the aged care sector. This would equip workers with the skills required to work effectively in the sector and provide quality care to their clients.

This project will take place in two distinct phases. The first, commencing in March 2019, will look to re-package current units of competency from the Certificate III in Individual Support (Ageing) into a stand-alone Certificate III in Ageing Support, designed to better meet the immediate and critical skills required of the aged care workforce. As part of this process, it is proposed that several Units of Competency, which were previously electives in the Certificate III in Individual Support, will become core units in this new qualification, to better reflect the current skill needs of the aged care workforce. This process has been directed to ensuring greater alignment with contemporary aged care needs and national consistency in content of training that is required by industry as a matter of urgency.

The second phase, to commence later this year, will encompass a full review and update of the Units of Competency relevant to aged care to ensure they are fit for purpose and meet industry’s ongoing needs. This will also require consideration of providing streamlined access to appropriate career development opportunities for industry and employees.

Consultation Activities and Timelines

National consultation and feedback for Draft 1 is now closed.

Please note, as previously outlined the content of the related Ageing Support Units of Competency is not currently being revised, only the packaging of the qualification. Updates to Units of Competency will be undertaken in Phase Two of the project.

SkillsIQ has undertaken a number of key activities to engage community stakeholders and VET professionals as follows:


Monday 8 April 11am-12.00pm AEST - closed

Thursday 11 April 4.00pm-5.00pm AEST - closed


Monday 15 April – Sydney - 2.30pm-4.00pm - closed

Thursday 2 May – Melbourne - 12.30pm-2.00pm - closed

Monday 13 May – Perth - 2.30pm-4.00pm - closed

Tuesday 14 May – Darwin - 3.30pm-5.00pm - closed

Wednesday 15 May – Adelaide - 2.00pm-3.30pm - closed

Thursday 16 May – Brisbane - 10.00am-11.30am - closed

Friday 17 May – Hobart - 10.00am-11.30am - closed

Tuesday 21 May – Canberra - 3.30pm-5.00pm - closed

As we have past the consultation period, feedback received will be collated and evaluated. This feedback will inform the development of a Validation Draft, prior to submission to the AISC for consideration in August.

Further information

For more information please contact Melinda Brown on 02 9392 8100 or email