Other Projects & Case Studies

Ambulance Training Package Products: Quality Assurance

SkillsIQ, under the direction of the Ambulance and Paramedic IRC, is now seeking feedback on Draft 2 HLT Training Package Products, including updates to seven existing qualifications and associated Units of Competency.
SkillsIQ, under the direction of the Ambulance and Paramedic IRC, is now seeking feedback on Draft 2 HLT Training Package Products, including updates to seven existing qualifications and associated Units of Competency.

Background

A Case for Change was submitted by SkillsIQ, under the direction of the Ambulance and Paramedic Industry Reference Committee (IRC), to the Australian Industry and Skills Committee (AISC) in 2018, seeking to undertake an update of the nationally recognised Pre-hospital and Out-of-hospital Training Package Products included in the HLT Health Training Package. This Case for Change was subsequently approved by the AISC.

An update of the following seven draft qualifications and associated Units of Competency in the HLT Health Training Package has therefore been approved:

  • HLT21015 Certificate II in Medical Service First Response
  • HLT31015 Certificate III in Ambulance Communications (Call-taking)
  • HLT31115 Certificate III in Non-Emergency Patient Transport
  • HLT31215 Certificate III in Basic Health Care
  • HLT41015 Certificate IV in Ambulance Communications (Dispatch)
  • HLT41115 Certificate IV in Health Care
  • HLT51015 Diploma of Paramedical Science.

The main components of this project are as follows:

Workforce issues, including occupational violence, mental health & wellbeing, and resilience: Packaging rules for the qualifications have been revised to include Units of Competency which address communicating with people with challenging behaviours and managing personal stressors in the work environment.

The Unit HLTAMB012 Communicate in complex situations to support health care has been updated to increase the focus more on communication than care. The Unit is focused on working with people with challenging behaviours rather than specifically those with mental health issues and, furthermore, is no longer restricted to an emergency setting. The revised Unit is now appropriate and fitting for multiple qualifications covered in this update.

Duplication: Units HLTAMB001 Follow procedures for routine safe removal of patient and HLTAMB002 Implement safe access and egress in an emergency have been combined as they have significant duplication and cover skills which are needed by all workers. This combined Unit is now titled HLTOUT001 Implement safe access and egress.

HLTAMB011 Manage a routine non-emergency scene and HLTAMB013 Contribute to managing the scene of an emergency have also been combined as, again, they have significant duplication and cover skills which are needed by all workers. This combined unit is now titled HLTOUT008 Manage a scene.

Relevance: HLTAMB010 Manage and coordinate resources for emergency operation has been reworked to tailor the content to be specifically appropriate to major incidents involving multiple casualties where workers may be on their own for a period of time. This update has now moved the content away from specifically office-based scenarios and incorporates management of the scene, as well as clinical components. This updated unit is now titled HLTOUT009 Manage the scene of a major incident.

Regulation and Registration: Since registration for Paramedics was legislated, all Paramedics have been required to obtain a Higher Education bachelor’s degree qualification. The Units subject to the current update comprise the only non-degree national qualifications for other support workers in the pre-hospital and out-of-hospital sectors. The IRC has agreed that these qualifications continue to have relevance to first responders and support staff, particularly those in remote or offshore locations. The HLT51015 Diploma of Paramedical Science title and application have therefore been updated for consistency within the suite of qualifications and will be provisionally titled the Diploma of Emergency Health Care, given the recent establishment of mandatory registration for Paramedics.

Project Governance 

This project is being overseen by the Ambulance and Paramedic IRC. The membership of this committee is as follows:



Project Status –Quality Assurance

Draft 2 consultation took place from Monday, 10 February 2020 and closed at 5:00 pm on Friday, 28 February 2020.

Following the close of the consultation period, feedback received was collated and evaluated by the IRC. This feedback informed the development of the final draft to be submitted for endorsement.

The final draft Training Package Products are now undergoing external Quality Assurance, before being distributed to the State and Territory Training Authorities for final review.   

Project Timings



Following the close of the consultation period, feedback received will be collated and evaluated. This feedback will inform the development of the final draft for submission for endorsement.

Further information

For more information or to discuss, please contact Gary Dunshea at gary.dunshea@skillsiq.com.au or by phone on (02) 9392 8100.