Other Projects & Case Studies

Certificate III and IV in Hospital/Health Services Pharmacy Support: Draft 2 Validation Open

SkillsIQ, under the direction of the Technicians Support Services Industry Reference Committee (IRC), has undertaken a project to update the Packaging Rules of the two Hospital/Health Services Pharmacy Support Qualifications; to update nine existing Hospital Pharmacy Units of Competency; and to develop fourteen new Units of Competency to align to the existing and future job roles of all pharmacy assistants, pharmacy technicians and senior pharmacy technicians.
SkillsIQ, under the direction of the Technicians Support Services Industry Reference Committee (IRC), has undertaken a project to update the Packaging Rules of the two Hospital/Health Services Pharmacy Support Qualifications; to update nine existing Hospital Pharmacy Units of Competency; and to develop fourteen new Units of Competency to align to the existing and future job roles of all pharmacy assistants, pharmacy technicians and senior pharmacy technicians.

Background

The aim of the proposed development and update is to ensure that the Hospital/Health Services Pharmacy Support sector is supported by a highly skilled workforce. Hospital pharmacy assistants and technicians require access to appropriate skills and knowledge in order to meet the current and future needs of the Australian health care system.

The following key areas have been considered during the Training Package development and update process:

Current structure
The current structure and packaging of the Qualifications now includes core Units, electives and elective specialisations.

Simultaneous updates
Both Qualifications have been updated simultaneously to ensure consistency in the update process and to further ensure that final outcomes are suitable and fit for purpose.

Specialist area
The updated Training Package includes the option of streamed electives related to the specialised pharmacy areas of Compounding, Clinical Support, Leadership and Drug Knowledge.

To inform the update of the Packaging Rules of the two Hospital/Health Services Pharmacy Support Qualifications, the update of the nine existing Hospital Pharmacy Units of Competency, and the development of fourteen new Hospital Pharmacy Units of Competency, a Hospital/Health Services Pharmacy Support Technical Advisory Committee (TAC) comprised of stakeholders and subject matter experts from across Australia was formed. Formation of the TAC has informed the identification and validation of the exact nature of the skills needs and knowledge requirements in the industry and the respective Training Package Product update requirements.

As a result, the following changes have been proposed:

  • Packaging Rules for both Hospital/Health Services Pharmacy Support Qualifications have been revised to include Units of Competency relevant to the role of the pharmacy assistant/technician.
  • The Certificate III in Hospital/Health Services Pharmacy Support has been updated and will comprise the following core Units of Competency:
  • o BSBMED301 Interpret and apply medical terminology appropriately
    o BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
    o BSBWOR301 Organise personal work priorities and development
    o CHCDIV001 Work with diverse people
    o CHCPRP003 Reflect on and improve own professional practice
    o HLTAAP001 Recognise healthy body systems
    o HLTPHA010 Maintain pharmaceutical imprest stock
    o HLTPHA011 Pack pharmaceutical products
    o HLTPHA012 Dispense prescriptions and medication orders
    o HLTPHA013 Order, maintain and distribute pharmaceutical stock
    HLTPHA015 Provide assistance in dispensary administration
    o HLTPHA021 Apply understanding of medicine use to assist patients in using medicines effectively
    o HLTWHS001 Participate in workplace health and safety.

    • Given the specialised nature of the job role and the need for fundamental skills and knowledge, there are no electives in the Certificate III qualification.
    • The Certificate IV in Hospital/Health Services Pharmacy Support has been updated to include thirteen core and eight elective Units of Competency, to be selected from the following groups:
    • o Group A – Compounding specialisation
      o Group B – Clinical Support specialisation
      o Group C – Leadership specialisation
      o Group D – Other electives (Drug Knowledge).

      • The following nine Hospital Pharmacy Units of Competency have been updated:
      • o HLTPHA10 Maintain pharmaceutical imprest stock
        o HLTPHA011 Pack pharmaceutical products
        o HLTPHA012 Dispense prescriptions and medication orders
        o HLTPHA013 Order, maintain and distribute pharmaceutical stock
        o HLTPHA014 Conduct small-scale compounding and labelling of pharmaceutical products
        o HLTPHA015 Provide assistance in dispensary administration
        o HLTPHA016 Conduct small-scale compounding and labelling of aseptic pharmaceutical products
        o HLTPHA017 Support pharmacist’s communication with patients and other health professionals
        o HLTPHA018 Support pharmacists in the collection and presentation of workplace data and information.

        • Fourteen new Units of Competency have been developed to cover the following specialist areas:
        • o HLTPHA019 Coordinate communication processes in a hospital pharmacy setting
          o HLTPHA020 Understand biological principles within the pharmacy environment
          o HLTPHA021 Apply understanding of medicine use to assist patients in using medicines effectively
          o HLTPHA022 Apply knowledge of medicines used to treat gastrointestinal and nutritional disorders to dispense medication to patients
          o HLTPHA023 Apply knowledge of medicines used to treat cardio-respiratory disorders to dispense medication to patients
          o HLTPHA024 Apply knowledge of medicines used to treat central nervous system disorders to dispense analgesic medication to patients
          o HLTPHA025 Apply knowledge of medicines used for infections, immunological products and vaccines
          o HLTPHA026 Apply knowledge of medicines used to treat endocrine and genitourinary disorders to dispense medication to patients
          o HLTPHA027 Apply knowledge of medicines used to treat malignant diseases and immunosuppressive disorders to dispense medication to patients
          o HLTPHA028 Apply knowledge of medicines used to treat eye, ear, nose disorders to dispense medication to patients
          o HLTPHA029 Apply knowledge of chemical principles as they apply to pharmacy activity
          o HLTPHA030 Apply knowledge of medicines used to provide analgesia
          o HLTPHA031 Apply knowledge of medicines used to treat musculoskeletal disorders to dispense medication to patients
          o HLTPHA032 Apply knowledge of medicines used to treat dermatological disorders to dispense medication to patients.

          To take forward Training Package Product development work, the Hospital/Health Services Pharmacy Support TAC and the Technicians Support Services IRC have subsequently reviewed and confirmed the changes required for the development of Draft 2, based on feedback received from the first round of public consultation.

          Project Governance

          The Technicians Support Services IRC is comprised of a number of key expert stakeholders within the industry, as follows:

          The Hospital/Health Services Pharmacy Support TAC is comprised of a number of key subject matter expert stakeholders within the industry, as follows:

          Project Status – Draft 2 Validation Open 

          Consultation on Draft 2 started on Wednesday, 23 December 2021 and will close at 5.00pm on Monday, 01 February 2021.

          The Draft 2 consultation period will seek feedback on two Qualifications and 23 Units of Competency:

          • HLT37121 Certificate III in Hospital/Health Services Pharmacy Support
          • HLT47121 Certificate IV in Hospital/Health Services Pharmacy Support
          • HLTPHA10 Maintain pharmaceutical imprest stock
          • HLTPHA011 Pack pharmaceutical products
          • HLTPHA012 Dispense prescriptions and medication orders
          • HLTPHA013 Order, maintain and distribute pharmaceutical stock
          • HLTPHA014 Conduct small-scale compounding and labelling of pharmaceutical products
          • HLTPHA015 Provide assistance in dispensary administration
          • HLTPHA016 Conduct small-scale compounding and labelling of aseptic pharmaceutical products
          • HLTPHA017 Support pharmacist’s communication with patients and other health professionals
          • HLTPHA018 Support pharmacists in the collection and presentation of workplace data and information
          • HLTPHA019 Coordinate communication processes in a hospital pharmacy setting
          • HLTPHA020 Understand biological principles within the pharmacy environment
          • HLTPHA021 Apply understanding of medicine use to assist patients in using medicines effectively
          • HLTPHA022 Apply knowledge of medicines used to treat gastrointestinal and nutritional disorders to dispense medication to patients
          • HLTPHA023 Apply knowledge of medicines used to treat cardio-respiratory disorders to dispense medication to patients
          • HLTPHA024 Apply knowledge of medicines used to treat central nervous system disorders to dispense analgesic medication to patients
          • HLTPHA025 Apply knowledge of medicines used for infections, immunological products and vaccines
          • HLTPHA026 Apply knowledge of medicines used to treat endocrine and genitourinary disorders to dispense medication to patients
          • HLTPHA027 Apply knowledge of medicines used to treat malignant diseases and immunosuppressive disorders to dispense medication to patients
          • HLTPHA028 Apply knowledge of medicines used to treat eye, ear, nose disorders to dispense medication to patients
          • HLTPHA029 Apply knowledge of chemical principles as they apply to pharmacy activity
          • HLTPHA030 Apply knowledge of medicines used to provide analgesia
          • HLTPHA031 Apply knowledge of medicines used to treat musculoskeletal disorders to dispense medication to patients
          • HLTPHA032 Apply knowledge of medicines used to treat dermatological disorders to dispense medication to patients.
          • Please click here to access Draft 2 documents, including a Validation Guide.

            Consultation Activities

            A series of webinars will be available, as well as access to the SkillsIQ Online Feedback Forum page. Please click on the links below to register for a webinar.

            Webinars:

            Date                                                                  Time

            Webinar 1: Wednesday, 13 January 2021   11:00am–12:30pm - closed
            Webinar 2: Tuesday, 19 January 2021         11:00am–12:30pm - closed
            Webinar 3: Thursday, 21 January 2021       1:00pm–2:30pm
            Webinar 4: Thursday, 28 January 2021       1:00pm–2:30pm

            Project Timings

            Following the close of the validation period, feedback received will be collated and evaluated. This feedback will inform the development of the Final Draft of the Hospital/Health Services Pharmacy Support Training Package Products.

            Further Information

            For further information, please contact Devika Mudaliar on 0438 043 186 or via email at devika.mudaliar@skillsiq.com.au.