Tourism, Travel and Hospitality Training Package Development

Under the direction of the Tourism, Travel and Hospitality Industry Reference Committee (IRC) and the Travel Technical Advisory Committee (TAC), SkillsIQ is preparing a Case for Change for proposed new Training Package Products within the SIT Tourism, Travel and Hospitality Training Package.

The Case for Change proposes the development of three new Skill Sets relating to the Travel sector.

Industry feedback gathered through the subject-matter experts that form the Travel TAC, has identified the need to create three additional Skill Sets designed to ensure that Training Package Products for Travel Consultants reflect current industry practice. A Case for Change has been developed under the guidance of the Travel TAC, that provides the strategic and evidentiary rationale for proposing these new Training Package Products, including responding to legislative changes, advancements in technology, the maturing age of the workforce, skills shortages, and recruitment and retention issues.

The Case for Change proposes the development of three new Skill Sets which comprise a combination of existing Units of Competency from the SIT Tourism, Travel and Hospitality Training Package. All Units proposed for the new Skill Sets are currently included in the qualification SIT30216 Certificate III in Travel. The Skill Sets proposed cover the following subject areas:

1. Industry general knowledge, travel sales, customer communication and service
2. Australian and international destinations
3. Australian and international travel products.

The TAC is now seeking feedback from industry via a public consultation period that will run until Monday 23 July 2018. 

To download a copy of the draft Case for Change, please click here.

To provide your support for this Case for Change, or to offer feedback or additional information, please click on this link to access the online feedback form.  Please note the online form will be open until 5.00pm Monday 23 July. 

Further information

For more information or to discuss, please contact Silvia Munoz at or on 02 9392 8100.