CHC Community Services Training Package

Recent Comments

Kevin Saide 13.12.2019

"Yes that’s true and although there are good people in the sector in social housing and homelessness it still employs many unqualified people. Child Care and Aged care have regulations around compulsory qualifications - it is time this sector had the same - unqualified people working with those with mental illness and serious trauma is not appropriate "

Certificate IV in Housing Draft 1

CHC42219 Certificate IV in Housing_Draft 1

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daniel robertson 13.12.2019

""It is no longer possible for people off the street to think they can work with clients with multi level problems" .... Hear, hear. Except they do, and the NGO CHP companies let them, and there is no governance or regulation to stop it."

Certificate IV in Housing Draft 1

CHC42219 Certificate IV in Housing_Draft 1

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daniel robertson 13.12.2019

"As a consumer, ( 7+ years tenant in community housing sector), I gotta say I'm impressed at the work that's gone into this. There seem to be electives there to cover most of the many and very challenging people engagement and management situations that the Social Housing ( that is, by definition, of people coming off the Very High, and High, Needs categories of Housing Depts' Housing Needs Register, eg as indicator, 40% of the 398,000 social housing households rely on aged or disability pensions as main income ) Sector is meant to serve the needs of. But you can take an industry's consumer-needs horse to work-place skills training availability water, but you can't make it think to require it's staff to have , or get, that qualification, not without robust and reliable regulation. Does anyone know what percentage of the (increasingly the only Social Housing game in town, what with advantages of access to CRA and cheap NHFIC money) Community Housing Industry workforce has qualifications/ competencies resembling what this Cert, and its predecessors, offers? And Sheree, Is there an evaluation of the $4 million project to deliver 500 cert IV Social Housing training places to FACS CSO's, how the training changed things, like sustainability of tenancies? And lastly, how disappointing is it the low level of apparent engagement by the industry in this feedback opportunity? There was only one provider at the session I went to, and apparently that was pretty much how it was elsewhere. How much feedback is there here? Royal Commission into Social Housing Services in 5 years time perhaps, because an industry didn't care, or wasn't made to care, enough to make sure its workforce had consumer-service required training and skills? Thanks for your work and time to those that make and made the effort. "

Certificate IV in Housing Draft 1

CHC42219 Certificate IV in Housing_Draft 1

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The CHC Community Services Training Package contains qualifications relating to a range of job roles in the community services sector.

Qualifications within this package include those providing skills for people working in early childhood education and care, out of school hours care, mental health, aged care, disability services, alcohol and other drugs, education support, youth work, youth justice, career development, chaplaincy and pastoral care, celebrancy, financial counselling, relationship counselling, family dispute resolution, social housing, and volunteers across a range of different sectors, to name a few.

There is a range of qualifications in this package from Certificate I through to Graduate Diploma, as well as Skill Sets covering a variety of specific skill areas. These may be completed independently, or supplementary to a qualification to provide a definitive set of skills in a particular area or job role. Skill sets cover areas including carer support, administering medication, problem gambling, mediation and more. 

Components of the CHC Community Services Training Package will be reviewed from time to time, generally according to the schedule outlined in the Industry Skills Forecasts relevant to the sectors covered by this training package. You can view and download the various Industry Skills Forecasts that relate to the CHC Community Services Training Package by visiting our Industry Engagement pages and selecting the Industry Reference Committee that covers the area you are interested in. 

Projects that are currently open for feedback are listed below. We look forward to your involvement and receiving your input. For detailed instructions on how to submit your feedback, CLICK HERE

CLICK HERE to view and access a full list of the CHC Community Services Training Package qualifications. 

Projects Open for Feedback

There are currently no open projects in this training package.

Projects Closed for Feedback

Certificate III in Care Support Draft 2

Feedback closed 09.12.2019

SkillsIQ, under the direction of the Aged Services Industry Reference Committee, is undertaking the development of an initial new qualification – the Certificate III in Care Support.

This work is being undertaken in response to recommendations from the Aged Care Workforce Strategy Taskforce report, A Matter of Care - Australia’s Aged Care Workforce Strategy. The proposed qualification is aimed at ensuring workers are equipped with the skills required to work effectively in the aged care sector and provide quality care to their clients.

112 Comments | Last Comment 06.12.2019
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Certificate IV in Housing Draft 1

Feedback closed 13.12.2019

SkillsIQ, under the direction of the Community Sector and Development Industry Reference Committee (IRC), has undertaken a project to update the packaging rules of the Social Housing qualifications and update twelve Social Housing Units of Competency. This project is intended to reflect the initiatives the government has placed on social housing through proposed investment in the sector to upgrade the skills and knowledge required by public housing specialist staff.

25 Comments | Last Comment 13.12.2019
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Education Support Draft 2 Validation

Feedback closed 09.09.2019

The Education Support Draft 2 Qualifications and Units of Competency are now available for public consultation. These Training Package Products have been updated based on feedback received during the Draft 1 consultation period from November 2017-March 2018, as well as throughout the current consultation period for the Draft 2 Early Childhood Education and Care and School Age Care material.

The Draft 2 Education Support qualifications and units of competency have been complex due to a number of  factors including 

  • Clarification of the job roles
  • The separation of the early childhood (ECE) units from the existing qualifications
  • Concerns expressed in relation to the structure and content of the Draft 1 Education Support (EDS) qualifications, and validated with data provided by a key stakeholder 

We encourage those people who are active in the Education Support sector to review the Draft 2 Material and provide comment and feedback to guide the final draft. 

To access the Draft 2 Validation Guide, which includes a summary mapping table, please scroll to the bottom of this page where the Validation Guide can be downloaded.

278 Comments | Last Comment 11.09.2019
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Online Wagering Draft 1

Feedback closed 27.09.2019

SkillsIQ, under the direction of the Client Services Industry Reference Committee (IRC), is undertaking a project to develop a new Unit of Competency to address the responsible provision of online wagering services.

10 Comments | Last Comment 27.09.2019
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Certificate III in Ageing Support Draft 1

Feedback closed 24.05.2019

SkillsIQ, under the direction of the Aged Services Industry Reference Committee is undertaking development of a new qualification – the Certificate III in Ageing Support. 

This work is being undertaken in response to recommendations from the Aged Care Workforce Taskforce report “A Matter of Care – Australia’s Aged Care Workforce Strategy” and is aimed at ensuring workers are equipped with the skills required to work effectively in the aged care sector and provide quality care to their clients. 

166 Comments | Last Comment 26.05.2019
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