CHC Community Services Training Package

Recent Comments

Vicki McDonald 24.04.2019

"The current Diploma draft 2 has fifteen (15) units, twelve (12) core and three (3) electives. There is a list of eleven (11) electives and only one relates to children and this is not appropriate as most Diploma graduates work with children 0-6 years. The other 10 are management electives. The twelve core units include two management units – CHCPRP003 AND BSBLDR502. While CHCPRP003 may be useful to educators as this unit looks into helping them co-ordinate, lead and direct a small team, the BSBLDR502 is not appropriate to the large percentage of students, as this looks more at centre management. Most Diploma graduates will only manage a very small team and under supervision of senior managers, many of whom will hold Degrees. We therefore have a situation where five (5) of the total fifteen (15) units are management and leadership units. If Diploma graduates wish to promote into a Centre Manager or Assistant Manager role that is when they should complete detailed management training. We need more child focused units in OUR diploma."

Early Childhood Education and Care - Draft 2 Validation

CHC50119 Diploma of Early Childhood Education and Care Draft 2


Vicki McDonald 24.04.2019

"CHC30119 Certificate lll in Early Childhood Education and Care Draft 2 The decision to separate the Certificate III and Diploma is exactly what sector needs, however, the contents of the Certificate lll is of concern to me. I employee and nurture new people into our sector and I feel the level of expectations is set way beyond that of a new person entering the Care and Early Education vocation. As an entry level certificate, we need the qualification to focus on practical vocational skills. Higher level elements of some units which are included in certificate lll, should not be taught until the student has had appropriate experience. Another area of concern is that students currently completing a national Certificate III (CHC30113) will not be automatically eligible to enter the new Diploma. This is ridiculous as programs are supposed to articulate, or at the very least, provide a pathway from the old qualifications into the new ones. Educators should be eligible to enrol in the Diploma if they hold a Certificate III qualification that is on the approved list of ACECEQA. Eg. CHC30113. This qualification is a VET course and as such should reflect the sector’s standards. Feedback on units CHCECE031 Support children’s health, safety and wellbeing. This unit is concerning How is a Certificate lll educator, who is new to the sector going to remember all this important content when it is handed to them in one whole unit. A large unit like this runs the risk that not all areas will be covered with the detail and complexity required. The contents of the elements are good but too large and over whelming. In many of these elements there is a requirement that the assessment of performance skills must be assessed in workplaces by RTO assessors only. What is more important…. To perform the evidence once in front of an assessor or be seen to have the skills constantly demonstrated and embedded in to the educator’s practise. We have very competent, honest, well-educated Diploma and Early Childhood Teachers in the sector and their signing off that the educator can and does preform these skills should be reliable evidence; as we have been able to do in the current certificate lll and diploma. Are workplace educators no longer trusted or are they now deemed not capable of determining if a student is showing the workplace skills needed in the element/unit? If an employer takes on a trainee and puts the time in to their training on a regular basis they should have some say as to whether they are preforming at the skill level required. Can we not work as a partnership with the assessor to confirm competent? CHCECE032 Provide care for babies and toddlers This is a very valuable unit and the content is generally good but knowledge evidence has too much detailed high-level content. This is an entry level certificate into the sector and the level of information required at this level should be reflected. This unit requires ‘critically reflect’. This is an entry level certificate in to the sector and having a Certificate lll student ‘reflecting on’ would be a better base to start learning how to ‘critically reflect’. CHCECE033 Develop positive and respectful relationships with children. This unit is again very large and contains important skills that need the discussion and practise of different strategies. It could be broken into two units so we can focus on each aspect; interactions and behaviour guidance. These are both areas that we regularly send our staff to workshops to learn new skills and strategies. This could be a very useful unit if strategies from behavioural theorist were looked at and explored. Knowledge of guiding behaviour is an area that students, new to the sector, can find very intimidating and even frightening. Having a unit that addresses behaviour guidance and is title Behavioural Guidance would be meeting the needs of certificate lll students better. It could look more broadly at strategies, interactions, how the environments can have a big effect on children, etc. No doubt empowering students with strategies on behavioural guidance and ways to interact with children would be helpful and make for more confident Certificate lll employees. Once again assessor from an RTO must observe? Again, this should be something we, as trainee employers, should be seeing develop in our trainees and not a once off tick the box assessment. I think we are more than adequately skilled in this area to know when a student needs more knowledge and upskilling or is handling behavioural guidance knowledgably and confidently. If both the qualified assessor and workplace supervisors worked as a partnership, we could build better evidence to confirm students as competent. CHCECE034 Use an approved learning framework to guide practice A Certificate lll trainee can surely not be expected to review the use of the learning framework across the whole service – they can look at what they do and reflect on that in relationship to the learning framework. This is a Certificate lll qualification- an entry into the vocation/sector. Please consider a changing the requirement of asking an entry level student to "critically reflect". let's start at the begining and ask them to "Reflect" CHCECE035 Support holistic learning and development. Again, this unit has gone passed the entry level in to the sector. Even the choice of language could be better for a Certificate lll. We should be using words such as suggest, discuss, encourage, model, implement, promote; not intentionally scaffold Certificate lll do not or should not be expected to be able to creating curriculum. They should learn to have input, discuss relevant ideas, activities and setting up of environments with the encouragement and guidance of the lead educators. This unit should be an introduction to developmental stages, milestones and link to practices from the EYLF not planning and creating curriculum. I think we need to remember that a certificate lll is expected to be able to implement curriculum under guidance while more qualified educators plan curriculum. Understanding development and looking at theorist would help Certificate lll have a more knowledge on holistic learning and development. CHCECE036 Provide experiences to support children’s play and learning. A problem again with the wording here. At an entry level into the vocation/sector, critical reflection is something that will develop over time with study and practise. Reflect/review is a better starting point for a Certificate lll student. CHCECE038 Observe children to inform practice. Good unit A range of techniques to explore. Again, an issue with expecting a Certificate lll to “critically reflect” Replace with review / reflect. CHCECE054 Promote understanding of Aboriginal and/or Torres Strait Islander cultures. Good unit however we need to consider whether we should be asking an Aboriginal and/or Torres Strait Islander student to do this unit. Maybe not a Core unit. CHCECE055 Meet the legal and ethical obligations in children’s education and care. Good unit. CHCECE056 Work effectively in children’s education and care. Good Unit and a very important one as all centre management need to know that their educators are interacting verbally and non-verbally in appropriate ways. Language is again an issue here. Words like- implement, discuss, seek support, advice, respond would be better choice words. Maybe use more words from the NQF and keep it at a Certificate lll level. c"

Early Childhood Education and Care - Draft 2 Validation

CHC30119 Certificate III in Early Childhood Education and Care Draft 2


Kathryn HeggartyHeggarty 24.04.2019

"Hi, Reading comments, it is very apparent this is out of touch with what is happening at the front line. I have just registered to comment and there wasn’t even a tab to say (I’m a worker in the field) I’m an assistant nurse with this course. Seriously have a pilot survey and get feedback from assistant nurses. Especially those experienced and well versed in the industry. This feedback is vital otherwise you are simply doing the same thing but different names, course name, unit name etc. What is the name for - doing the same thing but expecting a different result? The workforce for personal care work is Changing - more non-English workers and also those compelled to work as they don’t like what they are seeing in the industry so they get trained to care and try and make a difference. The experienced workers are not valued their input and opinion is not considered and its disappointing that it’s not considered here when reviewing course planning. Cultural awareness and cultural competence needs to be explained and understood at all levels plus implemented in business’s. Aging in place needs to be understood and hence how an assistant nurse can assist to overcome issues when this is in a facility. The issue of oh& safety of workers needs to be re-enforced and implemented and including assertive skills to ensure managers take note of issues. If people want a standard of English, I believe this needs to be implemented with registration of Ain’s The most concerning though in my view is the suggestion of medication assistant in this course. What are the boundaries of that unit? Are you aware the qnmu have a document about delegation of Ain tasks from an RN and also the I ssue that ONLY EN and RN should give meds as they don’t have the medication understanding. Talk to the people and get out of your office so you can make a difference."

Certificate III in Ageing Support Draft 1

CHC33019 Certificate III in Ageing Support_Draft 1 Mar


The CHC Community Services Training Package contains qualifications relating to a range of job roles in the community services sector.

Qualifications within this package include those providing skills for people working in early childhood education and care, out of school hours care, mental health, aged care, disability services, alcohol and other drugs, education support, youth work, youth justice, career development, chaplaincy and pastoral care, celebrancy, financial counselling, relationship counselling, family dispute resolution, social housing, and volunteers across a range of different sectors, to name a few.

There is a range of qualifications in this package from Certificate I through to Graduate Diploma, as well as Skill Sets covering a variety of specific skill areas. These may be completed independently, or supplementary to a qualification to provide a definitive set of skills in a particular area or job role. Skill sets cover areas including carer support, administering medication, problem gambling, mediation and more. 

Components of the CHC Community Services Training Package will be reviewed from time to time, generally according to the schedule outlined in the Industry Skills Forecasts relevant to the sectors covered by this training package. You can view and download the various Industry Skills Forecasts that relate to the CHC Community Services Training Package by visiting our Industry Engagement pages and selecting the Industry Reference Committee that covers the area you are interested in. 

Projects that are currently open for feedback are listed below. We look forward to your involvement and receiving your input. For detailed instructions on how to submit your feedback, CLICK HERE

CLICK HERE to view and access a full list of the CHC Community Services Training Package qualifications. 

Projects Open for Feedback

Certificate III in Ageing Support Draft 1

Open for feedback 29.03.2019 to 24.05.2019

SkillsIQ, under the direction of the Aged Services Industry Reference Committee is undertaking development of a new qualification – the Certificate III in Ageing Support. 

This work is being undertaken in response to recommendations from the Aged Care Workforce Taskforce report “A Matter of Care – Australia’s Aged Care Workforce Strategy” and is aimed at ensuring workers are equipped with the skills required to work effectively in the aged care sector and provide quality care to their clients. 

35 Comments | Last Comment 24.04.2019

Certificate II in Children's Education Services Draft 1

Open for feedback 26.02.2019 to 30.04.2019

Draft 1 of the Certificate II in Children’s Services is now available for public consultation. These Training Package Products have been developed based on feedback received during the Draft 1 consultation period from November 2017-March 2018. 

The Consultation Guide, which can be downloaded below, provides a background to the development of these Training Package Products and some key consultation questions which will provide feedback to inform future drafts. 

We encourage those people who are active in the children’s education and care sector to review the draft material and provide comment and feedback. 

To access the Consultation Guide, please scroll to the bottom of this page and click on the link.

15 Comments | Last Comment 28.03.2019

School Age Care Draft 2 Validation

Open for feedback 04.02.2019 to 30.04.2019

The SAC Draft 2 material is now available for public consultation. These Training Package Products have been updated based on feedback received during the Draft 1 consultation period from November 2017-March 2018. 

At this stage, we have had limited feedback in regard to these qualifications and units, so the changes made have been minimal. 

We encourage those people who are active in the School-Age Care sector to review the Draft 2 Material and provide comment and feedback to guide the final draft. 

To access the Draft 2 Validation Guide, which includes a detailed mapping table, please scroll to the bottom of this page where the Validation Guide can be downloaded.

28 Comments | Last Comment 26.02.2019

Early Childhood Education and Care - Draft 2 Validation

Open for feedback 29.11.2018 to 30.04.2019

SkillsIQ, under the direction of the Children’s Education and Care Industry Reference Committee and a Technical Advisory Committee (TAC), is undertaking a detailed review of the following six Qualifications and associated 65 Units of Competency in the Children’s Education and Care Sector: 

  • CHC30113 Certificate III in Early Childhood Education and Care
  • CHC50113 Diploma of Early Childhood Education and Care
  • CHC40113 Certificate IV in School Age Education and Care
  • CHC50213 Diploma of School Aged Education and Care
  • CHC30213 Certificate III in Education Support
  • CHC40213 Certificate IV in Education Support.

This review continues on from previous work in response to the 2015 Australian Skills Quality Authority (ASQA) strategic review, Training for early childhood education and care in Australia. The ASQA findings and broader issues relate to the Children’s Education and Care Qualifications and Units of Competency contained in the CHC Community Services Training Package.

687 Comments | Last Comment 24.04.2019

Projects Closed for Feedback

Children's Education and Care Consultation Draft 1

Feedback closed 14.02.2018

The Children's Education and Care qualifications are currently being reviewed in response to the 2015 Australian Skills Quality Authority (ASQA) strategic review. Draft 1 is now available for comment. 

1011 Comments | Last Comment 18.02.2018