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Tourism, Travel & Hospitality

We sell a range of resources relating to the tourism and hospitality industries. 

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Barista Bible

ISBN: 0-9802683-0-1

Formats Available
Format
Barista Charts (set of 20)

ISBN: Charts

Formats Available
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Barista Customer Service Kit

ISBN: CSK

Formats Available
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Barista Guides - Conversation

ISBN: 0-9802863-8-7

Formats Available
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Barista Guides - Dictionary

ISBN: 0-9802863-5-2

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Barista Guides - Recipes

ISBN: 0-9802863-6-0

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Barista Guides - Troubleshooting

ISBN: 0-9802863-7-9

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Barista Trainee Workbooks - 4 pack

ISBN: 0-9802863-1

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Barista Training Pack

ISBN: BTP

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BSBADM502 Manage Meetings

ISBN: BSBADM502

Formats Available
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BSBCMM401 Make a Presentation

ISBN: BSBCMM401

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BSBCMM201 Communicate in the Workplace

ISBN: BSBCMM201

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BSBDIV501 Manage Diversity in the Workplace

ISBN: BSBDIV501

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ISBN: BSBFIA301

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BSBFIM601 Manage Finances

ISBN: BSBFIM601

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BSBHRM604 Manage Employee Relations

ISBN: BSBHRM604

Formats Available
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BSBMGT517 Manage Operational Plan

ISBN: BSBMGT517

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BSBMGT617 Develop and Implement a Business Plan

ISBN: BSBMGT617

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BSBRSK501 Manage Risk

ISBN: BSBRSK501

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BSBSUS201 Participate in Environmentally Sustainable Work Practices

ISBN: BSBSUS201

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BSBSUS401 Implement and Monitor Environmentally Sustainable Work Practices

ISBN: BSBSUS401

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BSBWOR203 Work Effectively with Others

ISBN: BSBWOR203

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BSBWRT401 Write Complex Documents

ISBN: BSBWRT401

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CPPCLO2009 Clean Glass Services

ISBN: CPPCLO2009

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CPPCLO2017 Clean wet areas

ISBN: CPPCLO2017

Formats Available
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CRADV Chefs Recipes - Advanced Cookery

ISBN: CRADV

Formats Available
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CRBAS Chefs Recipes - Basic Cookery

ISBN: CRBAS

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CRPAT Chefs Recipes - Patisserie

ISBN: CRPAT

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SITEEVT001 Source and use Information on Event Operations

ISBN: SITEEVT001

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SITEEVT002 Process and Monitor Event Registrations

ISBN: SITEEVT002

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SITEEVT003 Coordinate On-site Event Registrations

ISBN: SITEEVT003

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SITEEVT004 Provide Event Staging Support

ISBN: SITEEVT004

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SITEEVT005 Plan In-House Events or Functions

ISBN: SITEEVT005

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SITEEVT006 Develop Conference Programs

ISBN: SITEEVT006

Formats Available
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SITEEVT007 Select Event Venues and Sites

ISBN: SITEEVT007

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SITEEVT008 Manage Event Staging Components

ISBN: SITEEVT008

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SITEEVT009 Organise Event Infrastructure

ISBN: SITEEVT009

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SITEEVT010 Manage On-site Event Operations

ISBN: SITEEVT010

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SITEEVT011 Research Event Trends and Practice

ISBN: SITEEVT011

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SITEEVT012 Develop Event Concepts

ISBN: SITEEVT012

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SITEEVT013 Determine Event Feasability

ISBN: SITEEVT013

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SITEEVT014 Develop and Implement Event Management Plans

ISBN: SITEEVT014

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SITHACS001 Clean Premises and Equipment

ISBN: SITHACS001

Formats Available
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SITHACS003 Prepare Rooms for Guests

ISBN: SITHACS003

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SITHACS007 Conduct Night Audit

ISBN: SITHACS007

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SITHACS008 Provide Accommodation Reception Services

ISBN: SITHACS008

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SITHCCC001 Use Food Preparation Equipment

ISBN: SITHCCC001

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SITHCCC002 Prepare and Present Simple Dishes

ISBN: SITHCCC002

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SITHCCC003 Prepare and Present Sandwiches

ISBN: SITHCCC003

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SITHCCC004 Package Prepared Foodstuffs

ISBN: SITHCCC004

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SITHCCC005 Prepare Dishes Using Basic Methods of Cookery

ISBN: SITHCCC005

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SITHCCC006 Prepare Appetisers and Salads

ISBN: SITHCCC006

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SITHCCC007 Prepare Stocks, Sauces and Soups

ISBN: SITHCCC007

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SITHCCC008 Prepare Vegetables, Fruit, Egg and Farinaceous Dishes

ISBN: SITHCCC008

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SITHCCC011 Use Cookery Skills Effectively

ISBN: SITHCCC011

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SITHCCC012 Prepare Poultry Dishes

ISBN: SITHCCC012

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SITHCCC013 Prepare Seafood Dishes

ISBN: SITHCCC013

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SITHCCC014 Prepare Meat Dishes

ISBN: SITHCCC014

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SITHCCC015 Produce and Serve Food for Buffets

ISBN: SITHCCC015

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SITHCCC017 Handle and Serve Cheese

ISBN: SITHCCC017

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SITHCCC016 Produce Pates and Terrines

ISBN: SITHCCC016

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SITHCCC018 Prepare Food to Meet Special Dietary Requirements

ISBN: SITHCCC018

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SITHCCC019 Produce Cakes, Pastries and Breads

ISBN: SITHCCC019

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SITHCCC020 Work Effectively as a Cook

ISBN: SITHCCC020

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SITHCCC022 Prepare Portion-Controlled Meat Cuts

ISBN: SITHCCC022

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SITHFAB001 Clean and Tidy Bar Areas

ISBN: SITHFAB001

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SITHFAB002 Provide Responsible Service of Alcohol

ISBN: SITHFAB002

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SITHFAB003 Operate a Bar

ISBN: SITHFAB003

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SITHFAB004 Prepare and Serve Non-Alcoholic Beverages

ISBN: SITHFAB004

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SITHFAB005 Prepare and Serve Espresso Coffee

ISBN: SITHFAB005

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SITHFAB007 Serve Food and Beverage

ISBN: SITHFAB007

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SITHFAB009 Conduct a Product Tasting for Alcoholic Beverages

ISBN: SITHFAB009

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SITHFAB010 Prepare and Serve Cocktails

ISBN: SITHFAB010

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SITHFAB011 Provide Advice on Beers, Spirits and Liqueurs

ISBN: SITHFAB011

Formats Available
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SITHFAB012 Provide Advice on Australian Wines

ISBN: SITHFAB012

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SITHFAB013 Provide Advice on Imported Wines

ISBN: SITHFAB013

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SITHFAB014 Provide Table Service of Food and Beverage

ISBN: SITHFAB014

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SITHFAB016 Provide Advice on Food

ISBN: SITHFAB016

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SITHFAB017 Provide Advice on Food and Beverage Matching

ISBN: SITHFAB017

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SITHIND001 Use Hygienic Practices for Hospitality Service

ISBN: SITHIND001

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SITHIND002 Source and Use Information on the Hospitality Industry

ISBN: SITHIND002

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SITHIND003 Use Hospitality Skills Effectively

ISBN: SITHIND003

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SITHIND004 Work Effectively in Hospitality Service

ISBN: SITHIND004

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SITHKOP001 Clean Kitchen Premises and Equipment

ISBN: SITHKOP001

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SITHKOP002 Plan and Cost Basic Menus

ISBN: SITHKOP002

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SITHKOP004 Develop Menus for Special Dietary Requirements

ISBN: SITHKOP004

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SITHKOP005 Coordinate Cooking Operations

ISBN: SITHKOP005

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SITHKOP006 Plan Catering for Events or Functions

ISBN: SITHKOP006

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SITHPAT001 Produce Cakes

ISBN: SITHPAT001

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SITHPAT002 Produce Gateaux, Torten and Cakes

ISBN: SITHPAT002

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SITHPAT003 Produce Pastries

ISBN: SITHPAT003

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SITHPAT004 Produce Yeast-Based Bakery Products

ISBN: SITHPAT004

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SITHPAT005 Produce Petits Fours

ISBN: SITHPAT005

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SITHPAT006 Produce Desserts

ISBN: SITHPAT006

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SITHPAT007 Prepare and Model Marzipan

ISBN: SITHPAT007

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SITHPAT008 Produce Chocolate Confectionery

ISBN: SITHPAT008

Formats Available
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SITHPAT009 Model Sugar Based Decorations

ISBN: SITHPAT009

Formats Available
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SITHPAT010 Design and Produce Sweet Buffet Showpieces

ISBN: SITHPAT010

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SITTIND001 Source and Use Information on the Tourism and Travel Industry

ISBN: SITTIND001

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SITTTSL001 Operate Online Information Systems

ISBN:

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SITTTSL002 Access and Interpret Product Information

ISBN: SITTTSL002

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SITTTSL003 Provide Advice on International Destinations

ISBN: SITTTSL003

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SITTTSL004 Provide Advice on Australian Destinations

ISBN: SITTTSL004

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SITTTSL005 Sell Tourism Products and Services

ISBN: SITTTSL005

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SITTTSL006 Prepare Quotations

ISBN: SITTTSL006

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SITTTSL007 Process Reservations

ISBN: SITTTSL007

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SITTTSL008 Book Supplier Products and Services

ISBN: SITTTSL008

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SITTTSL009 Process Travel-Related Documentation

ISBN: SITTTSL009

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SITTTSL010 Use a Computerised Reservations or Operations System

ISBN: SITTTSL010

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SITXCCS001 Provide Customer Information and Assistance

ISBN: SITXCCS001

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SITXCCS002 Provide Visitor Information

ISBN: SITXCCS002

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SITXCCS003 Interact with Customers

ISBN: SITXCCS003

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SITXCCS006 Provide Service to Customers

ISBN: SITXCCS006

Formats Available
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SITXCCS007 Enhance the Customer Service Experience

ISBN: SITXCCS007

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SITXCCS008 Develop and Manage Quality Customer Service Practices

ISBN: SITXCCS008

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Source and Present Infomration

ISBN: SITXCOM001

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SITXCOM002 Show Social and Cultural Sensitivity

ISBN: SITXCOM002

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SITXCOM003 Provide a Briefing or Scripted Commentary

ISBN: SITXCOM003

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SITXCOM004 Address Protocol Requirements

ISBN: SITXCOM004

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SITXCOM005 Manage Conflict

ISBN: SITXCOM005

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SITXFIN001 Process Financial Transactions

ISBN: SITXFIN001

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SITXFIN002 Interpret Financial Information

ISBN: SITXFIN002

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